Sports
M Afzal Latif
Sr.Lead Generation Exp.
Lahore, Punjab
Summary
Accomplished Lead Generation Specialist and Assistant Manager with a proven track record at Elite Techlogix, enhancing lead generation through strategic data analysis and CRM implementation. Excelled in fostering team collaboration and elevating customer satisfaction. Skilled in data analysis and customer service, achieving significant efficiency improvements and operational excellence.
Overview
11
11
years of professional experience
1
1
Language
Work History
Lead Generation Specialist
Elite Techlogix
09.2016 - 12.2023
- Utilized data analysis tools to identify trends and patterns in lead behavior, making strategic adjustments to marketing efforts accordingly.
- Implemented a CRM system to streamline lead management processes, resulting in improved organization and increased efficiency.
- Managed multiple lead generation channels simultaneously, ensuring consistent results across all platforms.
- Evaluated performance metrics regularly for ongoing optimization of lead generation tactics, ensuring continued growth and success in the role.
Assistant Manager
The Combiend Feb.
05.2013 - 09.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Bachelor of Arts - Information Technology
04.2001 -
Govt.College Gulberg For Boys
- Intermediate of Commerce (I.Com)
Asim Science High School
- Metric In Science
Unique Computer College
- Basic Computer Course
Skills
Customer Service-oriented
Interests
Reading
Travel
Community involvement
Drawing
Video Games
Timeline
Lead Generation Specialist - Elite Techlogix
09.2016 - 12.2023
Assistant Manager - The Combiend Feb.
05.2013 - 09.2016
Allama Iqbal Open University - Bachelor of Arts, Information Technology
04.2001 -
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