Madiha Shams
Islamabad
Summary
Organized Program Manager with over 05 years of dedicated service at Technevity Solutions, a sister company of the esteemed USA-based healthcare product provider VirtuSense Technologies. Offering analytical problem-solving and strong critical thinking skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Manager
Technevity Solutions
12.2018 - Current
- Fostered a culture of robust and comprehensive documentation (including requirement documentation, use cases and test cases etc)
- Provide regular daily status and monthly status updates to stakeholder groups, and executive leadership
- Created and implemented Service Organization Control 2, policies and procedures on various organizational controls related to security, availability, processing integrity, confidentiality or privacy
- Providing support in SOC 2 Type II audit from past 03 years
- Assisting company's initiative to achieve ISO 13485 certification, leading to an audit in 2024.
- Work with other departments to develop plans for the programs/sprints/deliverables
- Facilitate Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
- Led sprint reviews and planning meetings to promote full team engagement
- Evaluate and assess the programs/sprints' strengths and weaknesses
- Meeting with stakeholders to discuss project status and goals
- Facilitate communication among a program's cross-functional team
- Monitor project schedules, conformance to guidelines and quality
- Facilitate company by coordinating resources and deliverables between departments
- Identify risks and developed mitigation plans.
Project Coordinator
Asean International
01.2015 - 11.2018
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked with customers to understand needs and provide excellent service
- Participated in team-building activities to enhance working relationships
- Coordinating project schedules, resources, equipment and information
- Liaising with clients to identify and define project requirements, scope and objectives
- Ensuring that clients' needs are met as the project evolves
- Conduct detailed requirements analysis in order to produce high quality, well-integrated and persuasive proposals that respond to customer requirements as stated in Request For Proposals (RFPs), Request for Information (RFIs), or Pricing requests Leads
- Facilitated meetings with key stakeholders, including senior-level management, for proposal development input and assessment of feasibility and viability of proposed solutions
- Quarterly and Annually Business report writing that was later shared with the Suppliers as well as the Buyers.
Education
MBA -
Muhammad Ali Jinnah University
Islamabad, Pakistan08.2011
BBA Hons -
Muhammad Ali Jinnah University
Islamabad, Pakistan08.2008
Skills
- Agile Methodologies
- Project Management
- Roadmap
- Requirement Gathering
- Requirement Analysis
- Resource Management
- Internal Communications
- Change Management
- Software Development Lifecycle
- Scrum Framework
- Stakeholder Management
Certification
- Fundamentals of Predictive Project Management, Project Management Institute
- Agile Project Management, Coursera
- ISO 27001 Foundation - Information Security Certification , The Knowledge Academy
- ISO/IEC 27001:2022. Information Security Management System, Udemy
- Introduction to CyberSecurity , Great Learning
- Agile Foundation, LinkedIn Learning
- Introduction to IT Architecture, LinkedIn Learning
- Scrum Fundamentals Certified (SFC), VMEdu Inc
Timeline
Program Manager
Technevity Solutions
12.2018 - Current
Project Coordinator
Asean International
01.2015 - 11.2018
MBA -
Muhammad Ali Jinnah University
BBA Hons -
Muhammad Ali Jinnah University
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