Innovative and results-driven professional with a passion for problem-solving and a team player with an eye for detail. A strategic thinker with excellent communication skills, dedicated to driving success through collaboration and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Executive
Tech Crud
06.2024 - Current
Designed and produced high-quality graphics, images, videos, and multimedia content tailored for various social media platforms, including Instagram, Facebook, Twitter, LinkedIn, and Pinterest.
Collaborated with the marketing team to brainstorm and execute innovative sales campaigns.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Customer Support Executive
Lime Software Logics
01.2021 - 05.2024
Conducting chats with the customers
Edit and review the transcript of the conversation between the agent and the customer before sending it to the client
Ensuring the quality of discussions held and determining the bonus of the agents depending on the quality.
Education
A-Levels -
Reads School and College
O-Levels -
Beaconhouse School System
Bachelor's in business administration - Marketing
Karachi University Business School
12.2024
Skills
Strong communication skills, including effective verbal and written communication, active listening, and empathy
Collaborative leader, with the ability to work effectively with cross-functional teams to achieve common goals
Trained and mentored new sales associates, improving their sales performance and customer service skills
Senior Technical Support Engineer at Softenger India Pvt Ltd, TECH CENTER ,PROJECT :- HPE MSIP UIDAI TECH CENTER, BangaloreSenior Technical Support Engineer at Softenger India Pvt Ltd, TECH CENTER ,PROJECT :- HPE MSIP UIDAI TECH CENTER, Bangalore