Kifait Ullah
Chiniot,Pakistan
Summary
Seasoned HR Manager with background in both large corporate and startup environments. Brought comprehensive understanding of human resources, including recruitment strategies, employee relations, and policy development to past roles. Demonstrated strengths include strategic planning, conflict resolution, training program implementation and leadership development. Made significant impact through the successful creation of effective onboarding programs and fostering positive work environment for all staff.
Overview
12
12
years of professional experience
Work History
HR Manager
ASA Microfinance Bank (Pakistan) Ltd.
Karachi, Pakistan
01.2024 - Current
- Leave and Attendance Record on a daily basis (Head Office).
- Manage HRMS online on a daily/monthly basis.
- Responsible for the daily posting of joining (with document attachments), resignations, any edits in HRMS in real time, and keeping controls of the maker-checker concept of zone-wise HR officers at the end of the day.
- Updated Organogram (Department-wise).
- Promotions interview/coordination (field and HO level).
- Coordinate with different departments and branches to provide the required data.
- Coordinate with all HR officers (field and head office) to check and control all their daily, monthly, quarterly, and yearly tasks.
- Preparing all letters related to HR operations.
- Make and update all HR-related MIS month-wise.
- Involve and manage the IJP process.
- HR-related updated circulars (maintain in file for prompt reference).
- Manage the CV Bank (department-wise).
- Coordinate for branding.
- Handling staff queries and miscellaneous operations tasks.
Assistant Manager - HR
ASA Microfinance Bank (Pakistan) Ltd.
Karachi, Pakistan
01.2021 - 12.2023
- Maintained employee records and updated HR databases for accuracy.
- Supported performance appraisal processes by gathering feedback and preparing documentation.
- Responded to employee inquiries regarding benefits, policies, and procedures.
- Participated in employee engagement activities to promote a positive workplace culture.
- Monitored internal HR systems regularly to ensure they are up to date with changes in company policy or legislation.
- Provided support for recruitment efforts by sourcing potential candidates through various channels like job postings or referrals.
- Maintained accurate records of personnel-related data, such as leaves, attendance, and other relevant information.
- Prepared reports summarizing key HR metrics such as attrition rate or average tenure per employee category.
- Reviewed timekeeping records of employees to ensure accuracy in payroll processing.
HR Officer
ASA Pakistan Ltd.
Karachi, Pakistan
01.2017 - 12.2021
- Scheduled or conducted new employee orientations.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Analyzed employment-related data and prepared reports.
- Selected qualified job applicants or referred them to the Zonal Head and HR Team in the Head Office to make hiring recommendations.
- Conducted exit interviews with departing employees to determine reasons for leaving.
- Maintained HRIS databases for accurate employee records and reporting needs.
- Administered benefits programs ensuring compliance with regulations and policies.
- Prepared reports related to personnel activities including hiring, terminations, transfers and promotions.
Branch Manager
ASA Pakistan Ltd.
Chakwal, Punjab, Pakistan
01.2016 - 12.2016
- Achieve set Business target of the Branch/SC by Allocate staff wise weekly/ monthly.
- Evaluate the progress of staff-wise business targets vs. achievement on a weekly basis.
- Achieve 100% current Collection Efficiency.
- Achieve assigned OD and BD targets, and lead team efforts to recover defaulted amounts.
- Make sure that all BCC members are present at the time of disbursement.
- Ensure the next-day fund plan is submitted to the supervisor on a daily basis in the evening.
- Ensure pre & post disbursement verification as defined in policy.
- Ensure to visit all the groups of the branch/SC within stipulated time as per policy.
- Ensure cross-checking passbooks with ledger, borrowers included in the target according to the internal policy,
- Ensure group formation, disbursement, client adding and record checking LO Register with T24.
- Ensure fair, transparent and professional behavior with customer/ group members and solve their service-related complaints/ issues.
- Keeping himself or herself fully abreast of changes in the regulatory environment and industry practices.
- Ensuring full compliance of banking laws, regulations, banking instructions & processes.
- Any other task assigned by line management.
Assistant Branch Manager
ASA Pakistan Ltd.
Lahore
01.2015 - 12.2015
- Acquire and Manage business portfolio for SBL/MSME borrowers.
- Achieve set target of loan disbursement (New & Repeat).
- Pre and post Loan disbursement verifications at place of residence and business.
- Ensure 100% compliance of stipulated policies and procedure of the bank.
- Carry out duties of LO in case of their leaves.
- Responsible for crosschecking of document / register / ledger on daily basis.
- Visit all the groups of the branches within stipulated time as per policy.
- Marketing the banking products on daily basis to potential customers in groups and individuals.
- Perform as a backup during absence/ leave of RM/SCM.
- Ensure Loan Disbursement as per stipulated policy & procedure of the bank.
- Maintain all the record on daily basis for assigned portfolio.
- Make sure that all the members of BCC are present at the time of disbursement.
- Visit OD/BD Clients daily basis as per policy.
- Keeping himself/herself fully abreast of changes in regulatory environment and industry practices.
- Ensuring full compliance of banking laws, regulations, banking instructions & processes.
- Any special assignment by supervisor on need basis.
Loan Officer
ASA Pakistan Ltd.
Pasroor, Sialkot, Punjab, Pakistan
08.2013 - 12.2014
- Acquire and Manage Loan portfolio of borrowers.
- Achieve set target of loan disbursement (New & Repeat).
- Market the banking products on daily basis to increase customer portfolio.
- New group formation.
- Ensure group meeting collection at schedule place and time daily.
- Ensure client pre disbursement/ assessment at place of residence and business.
- Disburse loans as per stipulated policy & procedure and criteria.
- Ensure regular the attendance book-cum-movement register kept in the branch office.
- Deposit the cash collected from the groups as Loan installment to the respective bank account.
- Fill up the advance loan application form, fill up daily collection sheet, Recovery amount to be posted in LO ledger, DCS and T24 on daily basis.
- Maintain all the record on daily basis for assigned portfolio.
- Must visit OD/BD Clients daily.
- Keeping himself/herself fully well-informed of changes in regulatory environment and industry practices.
- Ensuring full compliance of stipulated banking laws, regulations, banking instructions & processes.
- Any special assignment by supervisor on need basis.
Education
Master of Arts - M.A Pak Study
University Of Sargodha
Sargodha06-2024
Skills
- HR management
- Employee relations
- Data analysis
- Performance management
- Recruitment strategies
- HRIS management
Languages
English
Advanced (C1)
C1
Urdu
Proficient (C2)
C2
Punjabi
Native
Native
Timeline
HR Manager
ASA Microfinance Bank (Pakistan) Ltd.
01.2024 - Current
Assistant Manager - HR
ASA Microfinance Bank (Pakistan) Ltd.
01.2021 - 12.2023
HR Officer
ASA Pakistan Ltd.
01.2017 - 12.2021
Branch Manager
ASA Pakistan Ltd.
01.2016 - 12.2016
Assistant Branch Manager
ASA Pakistan Ltd.
01.2015 - 12.2015
Loan Officer
ASA Pakistan Ltd.
08.2013 - 12.2014
Master of Arts - M.A Pak Study
University Of Sargodha