Khurshid
Haripur, Khyber Pakhtunkhwa
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Gravure Department Supervisor
KPS (Karachi Printing Services)
11.2018 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 50 employees, delegated tasks and held each employee accountable for completing assignments.
Gravure Department Supervisor
Fine Printers
03.2016 - 04.2018
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
Gravure Machine Operator
Manama Packages Industry
12.2014 - 12.2015
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated machining equipment safely with team of operators.
Gravure Department Supervisor
Convertor CO.
06.2008 - 08.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Gravure Machine Operator
Roto Tec Packages
04.2003 - 05.2008
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Gravure Machine Operator
Tasty Gold
02.1999 - 03.2003
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
High School Diploma -
Government Higher Secondary School
Haripur, Khyber Pakhtunkhwa, PakistanSkills
- Customer Service
- Problem Resolution
- Workplace Safety
- Problem-Solving
Certification
2 Years of Basic Computer Courses from AL-NOOR COMPUTER CENTER Karachi in 1999.
Languages
Urdu, English, Pushto, Hindko
Native language
Timeline
Gravure Department Supervisor
KPS (Karachi Printing Services)
11.2018 - Current
Gravure Department Supervisor
Fine Printers
03.2016 - 04.2018
Gravure Machine Operator
Manama Packages Industry
12.2014 - 12.2015
Gravure Department Supervisor
Convertor CO.
06.2008 - 08.2013
Gravure Machine Operator
Roto Tec Packages
04.2003 - 05.2008
Gravure Machine Operator
Tasty Gold
02.1999 - 03.2003
High School Diploma -
Government Higher Secondary School