Experienced IT professional with over 11 years of experience in managing RTGS systems, IT infrastructure, and network operations within the banking sector. Skilled in SBP RTGS operations, system administration, and Office 365 management. Dedicated to ensuring smooth financial transactions, maintaining data security, and providing reliable support for critical banking applications
Overview
15
15
years of professional experience
2
2
Languages
Work History
Deputy Manager RTGS Network Analyst
Abhi Microfinance Bank Limited
12.2019 - Current
Proficient in SBP RTGS and Depox systems, with hands-on experience in managing operations and efficiently resolving related queries
Input money market deals after verifying deal contents with counter party is the SBP Depox system
Input the fund transfer request in the SBP RTGS MT 102 / MT 103 / on behalf of branches
After verify the approval input branches monthly basis TDR & RMA rates In the core banking AB-III
CRR & SLR Preparation
Insertion of exchange rate PKRV in ADAM
Provide First Level support for RTGS Related issues in coordination with the IT Department SBP
Support system upgrades UAT and production validations as related to treasury bank office or RTGS modules
Identify areas for operational improvement and support automation initiatives in treasury operations
To take Backup of RTGS Database on weekly Basis and Store in network server
Support RTGS departments in resolving connectivity or access issues
Work with vendors and service providers to ensure reliable and secure network services
Monitor, analyze, and maintain local area networks (LAN), wide area networks (WAN), and data communication systems.
Maintain accurate documentation of network configurations, diagrams, and procedures
Improved team efficiency by streamlining processes and implementing innovative management strategies.
End User Infra-structure Engineer
JS Bank Limited
01.2018 - 12.2019
Treasury Traders deployment in head office
Developed technical documentation for infrastructure design, implementation, and troubleshooting procedures.
Trouble shooting and configuration of banking Application, (Lotus, Console, Clearing, Swift Western Union. RTGS, ECIB, Pakistan State Bank software, V-cloud Point. N Computing and Thin Clients
Complete trouble shooting of Temenos (T24) banking application
Rosetta DMS software support
Board of Directors Meeting coordinator from IT side Video Call Setup in meeting
Hands on Kaspersky antivirus
Deals branches on helpdesk support system on Call or Visit Remote areas
Maintaining user administration on all major systems installed in the office
Antivirus / Anti-Spam Controlling Projects
IT Officer
Samba Bank Limited
05.2017 - 12.2017
Maintained 24/7 availability for critical system support issues ensuring minimal Disruption to day-to-day operations.
Conducted regular system audits for compliance with industry standards and Regulations.
Implemented disaster recovery plans to minimize downtime during critical Situations.
Trouble shooting and configuration of banking Application, Swift Western Union. RTGS, ECIB, Pakistan State Bank.
Data Backup on user end, Share drive mapping.
Tenberg video Conferencing multiple sites, stations mange recording and videos Troubleshooting
System Administrator
Muhammad Ashraf & Sons Ltd
10.2015 - 02.2017
Email Server M-Daemon Administration
Arrange the installation of administrative and instructional
Managing team of support staff related network & Hardware and software Related issues
Reduced downtime by proactively identifying and resolving potential issues Through thorough system monitoring.
Established effective communication channels between IT support staff and End-users, leading to improved issue resolution times overall.
Completed reports detailing network and systems performance and downtime Issues
IT Officer
Byco Petroleum Pakistan Ltd
12.2013 - 08.2015
Installing and configure SAP application also building connectivity with SAP Server
Polycom voice conferencing between different sites location
Tenberg Video conferencing multiple sites, station manage recording and videos Troubleshooting
Manage and Configure XEROX Work Center Printing, scanning & Copier
Setup of different models of I Pad's and IPhone providing support
Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
Network Support Officer
International Textile Limited
01.2011 - 11.2013
Repairs workstation Win-NT, Win200,XP And windows 7 Problems
Troubleshooting of hardware and software Conflicts and problems
Provided exceptional IT support for staff members, resulting in increased productivity