Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Khizar Awan

Khizar Awan

Customer Service Specialist.
Rawalpindi,Punjab

Summary

Confident professional with a background in processing sales contracts and managing departmental workflows. An effective Sales Operations Analyst promoting exceptional insight into customer buying habits and proficiency in Software.

Overview

6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Team Leader, Sales Operations

Innovative Solutions BPO
Rawalpindi , Punjab
01.2021 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Customer Service Representative

RMS Global
Rawalpindi , Punjab
03.2018 - 12.2020
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Matriculation - Science

Shaheen Model Public School
Garhi Habibullah Khan
03.2010 - 03.2016

FSC - Pre-Engineering

ICAMS Colleges
Garhi Habibullah Khan
03.2016 - 04.2018

Skills

Relationship building

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Leader, Sales Operations

Innovative Solutions BPO
01.2021 - Current

Customer Service Representative

RMS Global
03.2018 - 12.2020

FSC - Pre-Engineering

ICAMS Colleges
03.2016 - 04.2018

Matriculation - Science

Shaheen Model Public School
03.2010 - 03.2016
Khizar AwanCustomer Service Specialist.