Khawaja Awais Majid

• Executed record filing system to improve document organization and management.
• Developed strategies to streamline and improve office procedures.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Updated account information to maintain customer records.
• Educated customers about billing, payment processing and support policies and procedures.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Investigated and resolved customer inquiries and complaints quickly.
• Created and maintained detailed database to develop promotional sales.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Enhanced understanding about media dynamics with focus on national security.

• Collaborated with senior management on new initiatives to build confidence.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.