Khawaja Awais Majid
Business Development Officer
Rwalpindi
Summary
Strategic Accounts Executive adept at driving sales and revenue by building long-term account relationships. Persuasive communicator with excellent negotiation skills. Well-versed at understanding client pain points and developing solutions.
Overview
8
8
years of professional experience
Work History
Business Development Officer
Catkin Engineering Sale and Services PVT LTD
06.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Optimized sales processes for greater efficiency, reducing the time required to close deals.
- Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
- Communicated directly with customers and partners to build strong business networks and relationships.
Administrative Officer
Global Pharmaceuticals
12.2023 - 06.2024
- Created, prepared, and delivered reports to various departments.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Executed record filing system to improve document organization and management.
Accounts Officer
Asiacon PVT LTD
07.2023 - 12.2023
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Input vendor payments and updated accounts to reflect new balances.
- Developed strong relationships with external partners such as banks and vendors to facilitate smooth transaction processing on behalf of the company.
- Assisted cashiers with processing customer payments and documenting orders.
- Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
- Overhauled process for year-end inventory audits to improve accuracy.
Customer Service Facilitator
Jubilee Life Insurance
10.2021 - 07.2022
- Collaborated with other departments to ensure consistent messaging and seamless support for customers across all touchpoints.
- Championed customer-centric culture by consistently emphasizing the importance of delivering exceptional service at all levels within the organization.
- Assisted in the recruitment and onboarding of new agents, contributing to a strong and knowledgeable team.
- Analyzed call data to identify trends and opportunities for improvement in both individual agent performance and overall department effectiveness.
- Improved customer satisfaction by effectively addressing and resolving complaints in a timely manner.
- Managed escalated cases, successfully resolving complex issues while maintaining high levels of customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
Accounts Assistant
MA Motors
01.2017 - 10.2021
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
Master of Science - Finance
Bahria University Islamabad Campus
Islamabad 04.2001 -
BBA - Finance
Foundation University School of Science And Techno
Rawalpindi, Punjab, Pakistan 04.2001 -
Skills
Business Intelligence
Languages
Urdu
Native language
English
Advanced
C1
travelling
I don't travel in the traditional sense, but I do get to explore a lot through the conversations I have! I learn about different cultures, places, and experiences from people.
Timeline
Business Development Officer
Catkin Engineering Sale and Services PVT LTD
06.2024 - Current
Administrative Officer
Global Pharmaceuticals
12.2023 - 06.2024
Accounts Officer
Asiacon PVT LTD
07.2023 - 12.2023
Customer Service Facilitator
Jubilee Life Insurance
10.2021 - 07.2022
Accounts Assistant
MA Motors
01.2017 - 10.2021
Master of Science - Finance
Bahria University Islamabad Campus
04.2001 -
BBA - Finance
Foundation University School of Science And Techno
04.2001 -
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