Microsoft Excel
Hi, I’m
Khaula Ahmed
Karachi, Sindh
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
years of professional experience
4
Certifications
Work History
Charter For Compassion PakistanKarachi, Sindh, Pakistan
Management Trainee Officer, Counsellor
09.2023 - 01.2024
Job overview
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the social media management
- Proven ability to learn quickly and adapt to new situations.
Hunar foundation
Counselling Intern
06.2022 - 08.2022
Job overview
- Strengthened client coping skills through teaching stress management techniques and mindfulness practices.
- Observed over 100 individuals and groups to assess, evaluate and predict behaviors.
- Utilized motivational interviewing techniques effectively for greater success in achieving desired behavioral changes among clients.
- Adapted counseling techniques to best suit individual needs of each client.
- Assisted clients in exploring career options
- Facilitated group counseling sessions to support and encourage client growth.
- Supervised meetings with family members to help create support system for clients.
- Assisted lead counselor in developing comprehensive treatment plans to address client needs and goals effectively.
- Developed strong rapport with diverse clientele by demonstrating empathy, active listening, and cultural sensitivity during therapy sessions.
- Encouraged participants to open up and share thoughts at group counseling sessions.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Promoted a safe and supportive environment for clients, fostering trust and open communication in therapy sessions.
- Listened to clients' concerns and provided encouragement and support.
Taskeen.Org
Mental Health & Wellness Intern
11.2021 - 1 2022
Job overview
- Evaluated the effectiveness of wellness initiatives using data analysis techniques, enabling continuous improvement of programs offered.
- Created engaging content for social media channels aimed at educating followers on various aspects of wellness, increasing brand visibility within the target audience demographic.
- Provided exceptional customer service to clients seeking information about available services and resources, enhancing their overall experience.
- Created and submitted weekly team and agent reports.
- Monitored, tracked and reported on individual progress with wellness plans.
- Collaborated with other interns to develop a comprehensive health education curriculum for local schools.
- Raised awareness about mental health issues by creating and distributing informative materials on self-care strategies.
- Increased community outreach efforts by representing the company at various health fairs and expos, establishing new partnerships with local organizations.
- Promoted a positive work environment by providing support and guidance to fellow interns facing challenging situations or projects.
- Built strong relationships with members to promote health, wellness and available services.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
DevNation
Marketing & Growth Intern
02.2021 - 04.2021
Job overview
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Facilitated successful completion of projects from concept to launch.
- Devised and implemented processes and procedures to streamline operations.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Provided project progress updates and proposed solutions to issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Sorted and organized files, spreadsheets, and reports.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Analyzed problems and worked with teams to develop solutions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
The Meraki Magazine
Content Writing Intern
7 2020 - 9 2020
Job overview
- Edited and proofread drafts of articles and other documents.
- Strengthened relationships with partners by creating tailored co-marketing materials showcasing joint value propositions.
- Increased readership on company blog by consistently delivering high-quality, relevant content that resonated with target audiences.
- Chose cover photography or artwork, selected fonts, and arranged designs to attract target readership.
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Studied and commented on current news and trends.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Completed thorough research into assigned topics.
- Proofread and edited fellow interns'' work to maintain a consistent brand voice across all platforms.
- Optimized website content, resulting in higher search engine rankings and organic traffic growth.
- Built, established and maintained relationships with sources.
- Collaborated with the marketing team to develop targeted social media campaigns for increased audience engagement.
- Developed creative concepts for infographics and other visual assets, boosting social media shares and inbound links.
- Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
- Utilized feedback from clients and colleagues to improve content quality.
- Excellent communication skills, both verbal and written.
Education
Little Roots Secondary School
Matriculation
Government Degree Collage Hyderabad
FSc
Institute of Business Management
Bachelor’s of Science in Business & Psychology
Click5 Creative
Diploma in Graphic Designing
Skills
Interpersonal Skills
Microsoft Office
Problem Solving
Attention to details
Organizational Skills
Research Writing
Content Development
Social Media Platforms
Certification
IELTS Competent User
Accomplishments
- Got a chance to attend a counsellor exchange program of 30 credit hours in GilgitBaltistan
- Trained over 100 teachers in interior sindh on the topic of learning disabilities in students 40 credit hours
- Gave multiple awarness sessions in Schools, Universities & organizations (The Academy, Little Roots Secondary School, University of Karachi. NOWPDP, Rupani Foundation, Jinnah University foe women, Muhammad Ali Jinnah University, Hunar Foundation)
Software
Microsoft PowerPoint
Wordpress
Timeline
Management Trainee Officer, Counsellor
Charter For Compassion Pakistan
09.2023 - 01.2024
Counselling Intern
Hunar foundation
06.2022 - 08.2022
Mental Health & Wellness Intern
Taskeen.Org
11.2021 - 1 2022
Marketing & Growth Intern
DevNation
02.2021 - 04.2021
Content Writing Intern
The Meraki Magazine
7 2020 - 9 2020
Little Roots Secondary School
Matriculation
Government Degree Collage Hyderabad
FSc
Institute of Business Management
Bachelor’s of Science in Business & Psychology
Click5 Creative
Diploma in Graphic Designing