Web Development
Khaliq Ur Rehman Satti
Cleric/ Data Entry Operator
House No SK-1820, St No 2, Kareemabad, New Shakrial, Rawalpindi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Astute Call Center professional offering polished communication skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Self-motivated and true team player.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Data Entry Operator
Public Sector Organization
Islamabad
10.2018 - Current
- Scanned documents and saved in database to keep records of essential organizational information.
- Clerical work and Tracked & maintained records for department.
- Entered numerical data into databases with speed and accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
Receptionist
Islamabad Medical and Surgical Hospital
Islamabad
08.2018 - 12.2019
- Confirmed appointments, communicated with patients and updated their records.
- dealing cash and different panels.
- Scheduled and confirmed appointments and meetings for senior doctors.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Sorted, received and distributed mail correspondence between departments and personnel.
Manager
Sapient Communication
Rawalpindi
09.2017 - 09.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maintained professional, organized and safe environment for employees and patrons.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
CSR Supervisor
Sapient Communication
Rawalpindi
08.2014 - 09.2017
- Created, prepared and delivered reports to various departments.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Assisted with preparing information required for quotes and addressed potential service concerns.
- Created customer support strategies to increase customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Resolved account issues to build rapport and relationships with clients.
CSR
Sapient Communication
Rawalpindi
07.2012 - 08.2014
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Boosted sales revenue by skillfully promoting diverse service options.
- Updated account information to maintain customer records.
Data Entry Clerk
D. Watson
Islamabad
02.2012 - 01.2014
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Added documents to file records and created new records to support filing needs.
- Evaluated source documents to locate needed information.
- Corrected data entry errors to prevent duplication or data degradation.
Education
Bachelor of Science - Computer Science
Preston University Islamabad
Islamabad 09.2013 - 02.2018
HSSC/Intermediate (ICS) - Computer Science
Gordon College
Rawalpindi 08.2011 - 09.2013
SSC/Matriculation (Science) - Computer Science
Faiz Ul Islam Model School
Rawalpindi 07.2008 - 08.2010
Skills
Staff Management
Software
Microsoft Office
Certification
CCNA v7.0
Hobbies
Listening to music
Playing and Cricket
Traveling
Timeline
CCNA v7.0
02-2020
Data Entry Operator
Public Sector Organization
10.2018 - Current
IT FOR E-ROZGAR (TECHNICAL)
09-2018
Receptionist
Islamabad Medical and Surgical Hospital
08.2018 - 12.2019
Manager
Sapient Communication
09.2017 - 09.2018
CSR Supervisor
Sapient Communication
08.2014 - 09.2017
Bachelor of Science - Computer Science
Preston University Islamabad
09.2013 - 02.2018
VISUAL BASIC with MS ACCESS
01-2013
CSR
Sapient Communication
07.2012 - 08.2014
Data Entry Clerk
D. Watson
02.2012 - 01.2014
HSSC/Intermediate (ICS) - Computer Science
Gordon College
08.2011 - 09.2013
MS OFFICE
08-2010
SSC/Matriculation (Science) - Computer Science
Faiz Ul Islam Model School
07.2008 - 08.2010
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