Khalid Farooqui
Logistics & Operations Specialist
Karachi
Summary
Seasoned Logistics and Operations Specialist with over 14 years of cross-industry experience spanning logistics, freight forwarding, supply chain management, and business leadership roles in software development and IT services. Demonstrated ability to manage multimodal logistics operations, optimize end-to-end supply chain performance, and lead cross-functional teams. Strong background in SABIC project logistics, GCC-wide freight operations, reverse logistics, and warehouse coordination, complemented by senior leadership experience in business and project management. Adept at using CargoWise, Salesforce, Microsoft Office, and ERP tools for strategic decision-making and operational efficiency.
Overview
16
16
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Operations Supervisor
JAS Forwarding Worldwide
08.2018 - 12.2019
- Communicating and handling all customer queries through calls, email, chats and EDI system
- Making sure SLA is achieved and high-quality service is provided to our clients
- Training and evaluation of assigned new hires and team
- Handling all EX–W, CFR, CPT, DDP, DAP shipments for SABIC including LCL, FCL, B.BULK, BULK
- Main point of contact for SABIC Sea, AIR, Courier & Overland shipments from Worldwide to Western Region for SABIC
- Handling air freight shipments through PAX, Freighter & Charter flights inbound & outbound
- Handling overland shipments inbound & outbound from all over GCC to Yanbu
- Handling reverse logistics i.e. rejected, damaged, unqualified material as per QA and Repair & Return shipments through All modes
- Planning and arranging suitable equipment for transportation upon clearance of shipment i.e. Flat Bed, Low Bed, Hydraulic Low Bed & Extended Trailers
- Ensure all vendors are contacted within the SOP timeframe by the team and manage interaction performance
- Ensure all shipments confirm as defined in the SOP/ KPI matrix
- Coordinating with clearance team, transport company to clear and deliver of sea shipments on time to end user
- Coordinating with SABIC five affiliates to keep them updated with shipment status, requirement of permits & delivery schedules
- Coordinating with TNT/DHL to collect courier shipments and monitor till delivery of shipments to end user
- Cross checking and verifying PO items as per SABIC PO available in the ERP system
- Inventory control for each PO
- Supporting Onshore staff by cross verifying the documentation required for Saudi Customs clearance
- Application of SASO as per requirement of each shipment
Supply Chain Program Manager
Wilhelmsen
07.2013 - 07.2018
- Experience of liaising with forwarders and overseas companies to arrange collections
- Planning of procurement, inventory control, logistics and distribution
- Handling Offshore Chemical Sales
- Able to negotiate rates with local contractors and also international companies
- Ship Chandelling
- Online purchases of Ships Spares
- Proven ability to ensure that products are delivered in a good state and on time
Business Unit Head
V2F Solutions
11.2022 - Current
- Develop and implement business strategies to achieve the company's goals and objectives
- Collaborate with the leadership team to create long-term and short-term business plans
- Planning out the blueprints for projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance
- Oversee the sales process, including proposal creation, negotiations, and contract signing
- Drive revenue growth by identifying new business opportunities and upselling additional services to existing clients
- Lead efforts to acquire new clients and projects for the software agency
- Build and maintain strong relationships with existing clients to ensure client satisfaction and retention
- Work closely with project managers and teams to ensure successful project delivery
- Monitor project timelines, budgets, and resource allocation to meet client expectations
- Manage the financial aspects of the business, including budgeting, forecasting, and financial reporting
- Implement cost-effective measures and strategies to optimize profitability
- Provide leadership and direction to the team, fostering a positive and collaborative work environment
- Support the professional development of team members and address performance issues as needed
- Foster effective communication and collaboration between different teams within the agency
- Act as a liaison between technical teams and clients, ensuring clear communication and understanding
- Identify and mitigate business risks, ensuring that potential challenges are addressed proactively
- Implement risk management strategies to safeguard the agency's reputation and financial stability
Sr. Project Manager
Tafsol Technologies
06.2020 - 02.2022
- Discussing potential projects and their parameters with clients, executives, and software & web developers, graphic designers, etc
- Planning out the blueprints for projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance
- Assembling and leading the project team
- Participating in and supervising each stage of the project
- Ensuring each project stays on schedule and adheres to the deadlines
- Creating a project budget and ensuring the project adheres to the budget as closely as possible
- Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion
- Tracking milestones, deliverables, and change requests
- Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information
- Delivering completed software products to clients and performing regular checks on the products' performance
Sales Specialist
CISCO Systems
05.2012 - 03.2013
Quality Assurance Lead
PIA Contact Centre
05.2009 - 05.2012
Education
Bachelor of Commerce -
University of Karachi
Karachi12-2009
Skills
- Cost management
- Enterprise resource planning
- Workflow optimization methods
- KPI analysis
- Experienced with Microsoft Office applications
- Team leadership
- Effective communication
- Experience with Salesforce
- SOP implementation and management
- Long-term planning
- Client relationship management
- Service excellence
- Cross-departmental collaboration
Industry Expertise
- Technology
- Supply Chain & Logistics
Certification
AI Leadership in Business
Sports
- Cricket
- Snooker
- Gaming
Timeline
AI Leadership in Business
05-2025
Leadership Xpedition
06-2024
Business Unit Head
V2F Solutions
11.2022 - Current
Sr. Project Manager
Tafsol Technologies
06.2020 - 02.2022
Operations Supervisor
JAS Forwarding Worldwide
08.2018 - 12.2019
Supply Chain Program Manager
Wilhelmsen
07.2013 - 07.2018
Sales Specialist
CISCO Systems
05.2012 - 03.2013
Quality Assurance Lead
PIA Contact Centre
05.2009 - 05.2012
Bachelor of Commerce -
University of Karachi
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