Communication Skills
Khadim Hussain
Sales And Markiting
Islamabad,Capital
Summary
Seeking a challenging and fast-paced role where I can leverage my skills and experience to make a significant impact. Excited to contribute to an organization that values continuous learning and growth. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Tactful Claims Specialist with expertise in settlement preparation, claims processing and appeal filing. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Franchise Sales Consultant and Compliance
Edible Arrangements
Islamabad, Capital
7 2023 - Current
- As a Franchise Sales Coordinator, i am the bridge between a company and potential franchisees
- Role involves lead generation, guiding candidates through the evaluation process, coordinating paperwork, providing support, and ensuring compliance with legal requirements
- It's about fostering relationships, analyzing market trends, and driving franchise expansion while maintaining brand standards
- Negotiated favorable terms for both franchisors and franchisees during contract discussions, fostering long-term business relationships.
- Organized regional meetings and conferences for franchisees, fostering a sense of community and encouraging knowledge sharing among owners.
- Streamlined the franchise onboarding process, resulting in quicker time to market for new owners.
- Increased franchise sales by developing and implementing strategic marketing plans.
- Monitored franchise performance regularly, identifying areas for improvement and offering tailored support as needed.
- Created customized training materials tailored to individual franchise needs, resulting in improved owner proficiency in managing their businesses.
Claims Specialist
IBex Global Islamabad
01.2022 - 03.2023
- As a Claims Specialist, i am the expert in navigating the intricate landscape of insurance claims
- Your core responsibilities include processing claims efficiently, assessing coverage, investigating incidents
- Improved claim processing efficiency by streamlining workflows and implementing time-saving strategies.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Provided exceptional customer service during stressful situations by offering empathy and support while resolving issues efficiently.
- Maintained accurate records by diligently updating claim files and ensuring all required documentation was submitted in a timely manner.
- Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
Floor Manager
Rapid Squad BPO
07.2020 - 07.2021
- Involved actively in helping employees to achieve goals that contribute to the growth of the organization,also to motivate and inspire them by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of 20 employees to maintain smooth-running operations of shop floor.
- Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Lead Sales Closer
Transonic BPO
Islamabad, Capital
07.2018 - 07.2020
- As a Lead Sales Closer, my primary focus is on sealing deals and converting leads into customers, understanding client needs, addressing objections, and persuasively presenting product or service benefits to close sales
- My role involves building rapport, negotiating terms, and overcoming obstacles to finalize agreements
- It's about driving revenue growth through effective communication, strategic thinking, and a relentless pursuit of successful outcomes
- Delivered customized product demonstrations that showcased features relevant to each client''s specific needs, increasing conversion rates.
- Exceeded monthly sales quotas by proactively seeking out new leads and maintaining a strong pipeline of opportunities.
- Implemented CRM software to better track leads and manage client interactions, improving overall organization and time management.
- Increased sales revenue by consistently exceeding targets and nurturing long-lasting client relationships.
- Maintained a strong understanding of industry trends and best practices through ongoing professional development opportunities.
- Optimized lead qualification methods by refining processes for better identification of high-potential prospects.
- Improved negotiation skills by consistently practicing and refining techniques, resulting in a higher percentage of closed deals.
- Exceeded quarterly sales goals by 50%.
Education
SSC -
IMSB
Islamabad, 07.2016 - 07.2018
High School Diploma -
IMPCC
Islamabad, 07.2018 - 07.2019
Virtual University
Islamabad, 07.2022 - Current
Skills
Lead Generation
Closing Skills
Customer Relationship Management
Sales Presentations
Upselling strategies
Objection handling
Cold-calling
CRM proficiency
Closing Techniques
Franchise Knowledge
Operations Management
Customer Satisfaction
Sales Cycle Management
Personal Information
- Date of Birth: 12/18/00
- Gender: Male
- Nationality: Pakistani
Timeline
Virtual University
07.2022 - Current
Claims Specialist
IBex Global Islamabad
01.2022 - 03.2023
Floor Manager
Rapid Squad BPO
07.2020 - 07.2021
Lead Sales Closer
Transonic BPO
07.2018 - 07.2020
High School Diploma -
IMPCC
07.2018 - 07.2019
SSC -
IMSB
07.2016 - 07.2018
Franchise Sales Consultant and Compliance
Edible Arrangements
7 2023 - Current
Similar Profiles
Alexis GalavizAlexis Galaviz
Sales Associate at Edible ArrangementsSales Associate at Edible Arrangements
Nathalie QuezadaNathalie Quezada
Seasonal Worker at Edible ArrangementsSeasonal Worker at Edible Arrangements
Erica PhlegarErica Phlegar
Fruit Expert at Edible ArrangementsFruit Expert at Edible Arrangements