Accomplished Senior Quality Assurance Engineer at DigInc Technologies, skilled in test case design and defect tracking. Enhanced software quality through comprehensive testing strategies and agile methodologies, while fostering collaboration and mentorship within teams. Demonstrated strong problem-solving abilities, leading to successful product launches and improved user satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Engineer
DigInc Technologies
Karachi, Sindh, Pakistan (Remote)
11.2021 - 11.2023
Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
Created test cases and documentation to maintain cohesive team approach to product development.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Demonstrated new product features and functionality to project stakeholders.
Met tight deadlines to satisfy client demands and project timelines.
Proposed development and testing improvements to positively impact usability, function and performance.
Worked with stakeholders and team members on quality assurance efforts for hardware components.
Enhanced team efficiency by leading daily stand-up meetings, coordinating tasks, and providing mentorship to junior QA engineers.
Improved software quality by developing and implementing comprehensive test strategies for new products and features.
Streamlined the bug reporting process by creating clear documentation guidelines for accurate issue tracking and faster resolution times.
Collaborated with cross-functional teams to identify and resolve complex software issues, ensuring a seamless user experience.
Developed strong working relationships with stakeholders to set realistic expectations regarding product deliverables and timelines.
Supported the successful launch of numerous product releases by coordinating QA efforts, including test planning, execution, and reporting.
Spearheaded the adoption of Agile methodologies within the QA team, promoting collaboration, adaptability, and rapid delivery of high-quality software.
Maximized resource utilization by developing a prioritized risk-based testing approach for each project phase.
Fixed identified issues to increase productivity and boost workflows.
Collaborated with other departments to facilitate successful project completion.
Quality Assurance Analyst
Code Informatics
Islamabad
07.2017 - 10.2021
Mentored and coached team members on QA topics and strategies.
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Reported progress, test metrics and results to project stakeholders.
Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
Conducted comprehensive test scenarios to decrease downtime and elevate user satisfaction.
Documented testing procedures for developers and future testing use.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Reduced defect rates with thorough manual testing, ensuring all use cases were covered before deployment.
Created detailed bug reports complete with reproduction steps, enabling swift resolution by developers.
Supported successful product releases by performing regression testing on existing features after each update cycle.
Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance.
Managed defect tracking systems effectively, prioritizing issues appropriately and ensuring timely resolution.
Provided valuable feedback during design reviews, helping shape software solutions that met both functional requirements and user expectations.
Junior Quality Assurance Engineer
Precise Technologies
Peshawar, Khyber Pakhtunkhwa, Pakistan
12.2014 - 07.2016
Identified and reported bugs, working closely with developers to resolve issues promptly.
Contributed to the development of user-friendly documentation for product functionality and troubleshooting.
Participated in regular project meetings to provide updates on progress, risks, and challenges related to quality assurance activities.
Implemented robust tracking systems for monitoring project progress, ensuring timely completion of assigned tasks.
Improved overall system performance by conducting thorough regression testing after bug fixes.
Reduced product defects by rigorously testing new features before release.
Enhanced software quality by creating and executing detailed test cases for various applications.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Optimized test cases to maximize success of manual software testing.
Met tight deadlines to satisfy client demands and project timelines.
Fixed identified issues to increase productivity and boost workflows.
Education
Bachelor of Science - Computer Science
University of Agriculture
Peshawar, Khyber Pakhtunkhwa, Pakistan
07-2014
Skills
Test case design
Manual testing
Functional testing
User acceptance testing
Regression testing
Bug reporting
Documentation expertise
Test case creation
QA reporting
Certification
[Certified Quality Assurance Professional (CQAP)], [Institute of Quality control Lahore] - [December 2018]