KE'JOHN ERVIN
East Haven,CT
Summary
Dedicated and highly trained professional with extensive experience maintaining public safety and enforcing laws in diverse environments. Proven expertise in criminal investigation, conflict resolution, and community engagement. Adept at conducting thorough investigations, gathering evidence, and preparing detailed reports to support legal proceedings. Committed to upholding ethical standards and serving with integrity while fostering positive relationships within community. Experienced in emergency response, crisis management, and teamwork, contributing to effective public safety operations. Proficient in use of law enforcement technology and tools, including surveillance equipment and data analysis software. Skilled in training/mentoring recruits and promoting best practices in law enforcement procedures. Recognized for excellence in problem-solving and decision-making under pressure, ensuring swift and effective responses to incidents. Trained in emergency response protocols, first aid, and CPR.
Overview
14
14
years of professional experience
Work History
Juvenile Detention Officer
State Of Connecticut, Judicial Branch
Bridgeport, CT
08.2023 - Current
- Conduct routine security and facility checks including room/cell searches, mail screening, and physical pat-downs of detainees entering facility or during intake process.
- Supervise activities of detainees during visiting hours in accordance with detention policy.
- Encourage positive behaviors among detained juveniles through reward systems.
- Maintain order, discipline, and security of juvenile detainees and judicial branch staff.
- Responsible for daily supervision of juvenile detainees, documenting detainee behavior, and reporting potentially criminal activity.
- Take necessary action to intervene and control detainee behavior using approved control and restraint methods.
- Apply handcuffs and leg restraints to irate detainees or when being transported to necessary appointments.
Security Operations Supervisor
Ballistic Security Services LLC.
New Haven, CT
04.2017 - Current
- Perform supervisory security officers roles, such as officer layout, safety patrols of events, and personal protection of clients during special events, along with executing security escorts and restraints of violent and aggressive patrons (fights, trespassers, riots, paparazzi, excessive/dangerous fans, etc).
- Work with Director of Security to obtain new accounts and sustain functionality of security operations.
- Supervise multiple sites and oversee performance of all security officers and event staff. Conduct interviews, and help HR onboard new officers.
- Perform in-house, job, and field training for officers to evaluate their skills and competency.
- Address all client issues arising on and off-site.
- Assure enforcement of dress code policy for all officers.
- Coordinate and maintain daily security schedules at multiple sites.
- Review incident reports from each work site and mitigate any concerns.
Asset Protection Agent
Clinch Security Services
Hartford, CT
03.2020 - 12.2021
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Notified store manager of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Held responsible for protection of all staff, patrons, vendors, and property of job site assigned to post.
- Physically apprehend shoplifters with assistance of store management personnel.
- Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
- Interviewed individuals suspected of internal theft or shoplifting.
- Produced well-written reports detailing shoplifting and attempted theft.
Armed Bail Enforcement Agent
CT Bail & Fugitive Recovery
New Haven, CT
07.2017 - 09.2018
- Carried out investigations to locate missing persons, obtain confidential information, and solve crimes.
- Conducted mobile and stationary surveillance on individuals involved in criminal investigations.
- Ensured safe arrest/detainment, custody, and secure transportation of defendant.
- Investigated, located, and arrested defendants who skipped (failed to appear in) court.
- Gathered information on defendant, such as name, address, DOB, and charges, along with supervision of licensed Bail Bondsmen.
- Performed investigations and wrote daily reports for clients.
Venue Security Guard
Toads Place Concert Venue
New Haven, CT
04.2015 - 11.2017
- Engaged in protection of VIP's well-being, safety, and security while in Toads Place Concert Venue.
- Helped senior officers and recruited, trained, and retained security officers, retaining team productivity and assuring enforcement of post orders during shows.
- Performed patrols of parking lot, backstage area, lines, and interior corridors to uphold venue policy and deal with non-compliant visitors.
- Responded to emergencies as dispatched by security supervisor with coordination of crowd control, scene evacuation, and escort procedures.
- Took swift and efficient action, along with forcibly detaining, restraining, and extracting persons from premises while responding to fights, riots, emergencies, and other urgent situations.
- Worked on special close protection assignments in armed capacity.
- Protected venue from loss due to injury, riots, trespassing, terrorism, fire, theft, and vandalism.
- Stayed calm and dealt with difficult situations and unruly/intoxicated people.
- Conducted searches of personal belongings for contraband of any sort, such as lighters, knives, box cutters, guns, and illegal drugs.
- Handled, navigated, and maintained order in large crowds.
Juvenile Detention Officer
Community Partners In Action
Hamden, CT
10.2014 - 05.2015
- Handled male/female clients, ages 11 - 17, in gender-sensitive community-based residential detention facility.
- Held responsible for personal safety, security, care, and custody of juvenile detainees of State of Connecticut criminal justice system.
- Utilized appropriate therapeutic intervention techniques, requiring verbal and physical implementation to maintain order and safety of criminal detainees.
- Evaluated, managed, and controlled upset and irate detainees.
- Helped mental health in development and implementation of behavioral management programs
- Conducted room searches for any weapons or contraband, as well as employed security checks.
- Screened all mail entering and exiting detention facility.
- Assessed all client needs and mediated any issues, such as social, medical, or mental.
- Facilitated group sessions and monitored client's family visits.
- Administered medications, as required, and served as role model to detainees.
- Tracked and responded to clients demonstrating self-injurious behaviors.
School Security Officer
Orange Public Schools
Orange, CT
09.2013 - 10.2014
- Protected students and staff from known security threats isolated to school campus and facility along with maintaining attendance records of visitors, and outside vendors.
- Investigated internal violations of security rules and procedures to include any efforts of criminal activity preparing reports and recommendations for criminal prosecution to administrative staff.
- Performed security sweeps of school building and campus implementing various protocols representing visual deterrents to theft, trespassing, vandalism, and other potential crimes.
- Acted as first responder to all emergency situations and supported staff in implementing crisis intervention strategies.
- Monitored closed-circuit televisions and watched for potential theft, vandalism, trespassing, or other campus safety infractions.
- Supervised parking enforcement complying with school parking rules and regulations.
Security / Patrol Officer
Guardian Angels National Security Alliance
New Haven, CT
07.2010 - 09.2013
- Promoted to Unit Patrol Sergeant, responsible for directing unarmed foot patrol with 4-10 patrol officers through City of New Haven.
- Assisted local law enforcement with patrolling of city beat under direction of Unit Lieutenant and acted in capacity of first responder to emergency situations.
- Protected and served by being visual deterrent in City of New Haven to potentially violent crimes, theft, drugs, and vandalism.
- Completed Guardian Angels National Alliance Citizen's Patrolman Academy skills and learned basic patrol tactics, principles of unarmed patrol, search and seizure laws, how to use citizen's arrest powers, interviewing skills, tactical unit formation, self-defense, and detainment.
- Spent lot of time doing community service and building up connections with local citizens and city officials to help aid in keeping community safe.
- Supported local law enforcement with crowd control during community functions.
Education
Associate of Science - Criminal Justice
Gateway Community College
New Haven, CT05-2024
High School Diploma - General Studies
Common Ground High School
Skills
- Criminal Investigation
- Law & Legal Procedures
- Emergency Response
- Interagency Collaboration
- Interview & Interrogation
- Case Management
- De-escalation Techniques
- Crisis Intervention
CERTIFICATIONS & TRAINING
Registered Behavioral Technician | Applied Behavior Analysis Technician | Armed Security Officer
Armed Bail Enforcement Agent | Executive Protection Specialist | Suicide Prevention | TWIC Card
Federation of Israeli Martial Arts Krav Maga Instructor | Physical Management Techniques | Handcuffing
MOAB Public Safety Officer Physical Management/Restraint Trainer | Safety Care Physical Restraint Trainer
Crisis Prevention Intervention | Therapeutic Crisis Management | Safe Crisis Management
Oleoresin Capsicum Chemical Spray| Defensive Baton | Armed/Use of Force Awareness
First-Aid | Homeland Security Event Security Planning for Public Safety Professionals
Homeland Security Terrorism and Weapons of Mass Destruction Awareness in Workplace | AED | CPR
CCW/PERMITS
State of Connecticut Pistol Permit | Massachusetts License to Carry Permit | State of New Jersey License to Carry
Utah Concealed Carry Weapons Permit | Florida Concealed Carry Weapons Permit
Timeline
Juvenile Detention Officer
State Of Connecticut, Judicial Branch
08.2023 - Current
Asset Protection Agent
Clinch Security Services
03.2020 - 12.2021
Armed Bail Enforcement Agent
CT Bail & Fugitive Recovery
07.2017 - 09.2018
Security Operations Supervisor
Ballistic Security Services LLC.
04.2017 - Current
Venue Security Guard
Toads Place Concert Venue
04.2015 - 11.2017
Juvenile Detention Officer
Community Partners In Action
10.2014 - 05.2015
School Security Officer
Orange Public Schools
09.2013 - 10.2014
Security / Patrol Officer
Guardian Angels National Security Alliance
07.2010 - 09.2013
Associate of Science - Criminal Justice
Gateway Community College
High School Diploma - General Studies
Common Ground High School