Jira
Kaukab Jawaid
Islamabad,IS
Summary
Results-driven professional with expertise in Digital & E-commerce Payments, focused on optimizing business operations and driving growth. Adept at process improvement, stakeholder management, and strategic planning. Passionate about leveraging analytical skills to contribute to business expansion and foster value in dynamic environments. Experienced in leading innovative teams and delivering impactful solutions.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
15
15
Certifications
2
2
Languages
Work History
Project Manager
Logic Powered Solutions
Islamabad
01.2024 - Current
- As a Manager of Project Management, I lead and oversee multiple projects from inception to completion, ensuring they align with organizational goals and meet client expectations
- Project Planning: Developing detailed project plans, including timelines, budgets, and resource allocation
- Team Leadership: Managing cross-functional teams, providing guidance, and fostering a collaborative environment
- Risk Management: Identifying potential risks and implementing mitigation strategies to ensure project success
- Stakeholder Communication: Maintaining regular communication with stakeholders, providing updates, and addressing any concerns
- Performance Monitoring: Tracking project progress, performance, and making necessary adjustments to keep projects on track
- Quality Assurance: Ensuring deliverables meet the highest quality standards and adhere to project specifications
- My role involves a combination of strategic planning, operational management, and team leadership to drive successful project outcomes and contribute to the overall success of the organization
Relationship Manager (E-commerce)
The Bank of Punjab
Islamabad, Capital
01.2023 - 01.2024
- Developing and implementing ecommerce strategies to increase online sales and customer engagement
- Managing online inventory, including ordering and tracking shipments
- Creating and optimizing product pages and suggesting pricing strategies
- Developing digital marketing campaigns, including email, SEO, and PPC
- Analyzing websomer data to identify trends and opportunities
- Managing customer service issues and responding to customer inquiries
- Developing and managing partnerships with third-party vendors
- Creating and executing promotional campaigns to increase traffic and sales
- Staying current on emerging technologies and trends in ecommerce
Relationship Manager (E-commerce)
Pay Net Private Limited
Karachi, SD
01.2021 - 01.2023
- As Manager E-Commerce Digital Payment at Paynet, I played a pivotal role along with the founding team in ensuring the seamless and efficient functioning of digital payment processes by ensuring efficient project delivery as per the plan and timelines which involved interoperability testing liaison between the acquiring bank, card schemes and internal technical department
- Oversee and manage digital payment operations, ensuring accuracy, efficiency, and compliance with regulatory standards, building processes and documentation for regulatory compliance through SBP including AML and KYC for merchants
- Collaborating with cross-functional teams to enhance and optimize digital payment processes for an exceptional customer experience
- Overseeing the onboarding of top-tier merchants and ensuring timely integration of digital payment infrastructure with the customer in order to meet the speed of the business
Manager Administration
SyntecX Private Limited
Islamabad, Capital
01.2007 - 01.2017
- Plan and coordinate administrative procedures and systems and devise ways to streamline processes
- Assess staff performance and provide coaching and guidance to ensure maximum efficiency
- Ensure the smooth and adequate flow of information within the company to facilitate other business operations
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
- Manage schedules and deadlines
- Monitor costs and expenses to assist in budget preparation
- Oversee facilities services and maintenance activities
- Organize and supervise other office activities (recycling, renovations, event planning etc.)
- Ensure operations adhere to policies and regulations
- Keep abreast with all organizational changes and business developments
Education
Master of Science - Supply Chain & Operations Management
Virtual University
Islamabad, IS 10.2020 - Current
Bachelor of Arts - Economics
University of Karachi
Karachi, SD 01.2001 - 12.2001
High School Diploma -
NCR Division
Karachi, SD 01.2002 - 12.2002
Skills
Certification
PMI Kickoff – Agile
Software
Plane
Clickup
Slack
Interests
Adventure Travel
Hiking & Nature Exploration
Documentary Watching & Knowledge Seeking
Reading & Personal Development
Adventure Travel, Hiking & Nature Exploration, Documentary Watching & Knowledge Seeking, Reading & P
✔ Adventure Travel – Passionate about exploring new destinations, experiencing different cultures, and embracing challenges in diverse environments.
✔ Hiking & Nature Exploration – Enjoy outdoor adventures, trekking through scenic landscapes, and connecting with nature for mental and physical well-being.
✔ Documentary Watching & Knowledge Seeking – Enthusiastic about expanding knowledge through documentaries, staying informed on global trends, and exploring innovative ideas.
✔ Reading & Personal Development – Committed to continuous learning, personal growth, and staying updated with industry insights, leadership, and technology trends.
Timeline
Project Manager
Logic Powered Solutions
01.2024 - Current
Relationship Manager (E-commerce)
The Bank of Punjab
01.2023 - 01.2024
Relationship Manager (E-commerce)
Pay Net Private Limited
01.2021 - 01.2023
Master of Science - Supply Chain & Operations Management
Virtual University
10.2020 - Current
Manager Administration
SyntecX Private Limited
01.2007 - 01.2017
High School Diploma -
NCR Division
01.2002 - 12.2002
Bachelor of Arts - Economics
University of Karachi
01.2001 - 12.2001
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