Prosperous E-Commerce Specialist with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in developing pricing and promotions and responding to customer inquiries and feedback. Passionate about delivering quality products and services to customers and developing lasting relationships.
Hi, I’m
Kashmail Khan
E-Commerce Specialist
Islamabad
Summary
Overview
6
years of post-secondary education
3
Languages
Work History
HYPER FUTURE E-COMMERCE ISLAMABADISLAMABAD
E-Commerce Specialist
06.2023 - Current
Job overview
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Implemented marketing campaigns to increase customer engagement and sales.
- Managed customer service inquiries and complaints for customer satisfaction.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Created promotional campaigns to boost sales and drive customer loyalty.
- Established and maintained e-commerce website to promote and sell products.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Maintained working knowledge of company products, services and promotions.
Education
National University of Modern Languages IslamabadIslamabad
Masters from Computer Science
02.2020 - 03.2022
University Overview
University of Central PunjabRawalpindi
Associates DegreeProgramm from Compute Science
09.2017 - 08.2019
University Overview
PUNJAB COLLEGE OF COMMERCERawalpndi
FSC
08.2015 - 03.2017
University Overview
Pre-Medical
Skills
Decision-Making
Reading, Travelling, Music
Reading, Travelling, Music
I love reading, it helps me understand different things. I enjoy traveling and learning about new places and cultures. Music is another passion of mine; I like singing, listening to music and going to concerts. These hobbies show my curiosity and creativity
Timeline
E-Commerce Specialist
HYPER FUTURE E-COMMERCE ISLAMABAD
06.2023 - Current
National University of Modern Languages Islamabad
Masters from Computer Science
02.2020 - 03.2022
University of Central Punjab
Associates DegreeProgramm from Compute Science
09.2017 - 08.2019
PUNJAB COLLEGE OF COMMERCE
FSC
08.2015 - 03.2017
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