Kashif Nawaz
Kitchen chef
Kotli AJK,IS
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
1
1
Language
Work History
Shop Manager
Food and Drinks
Kotli AJK
06.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Cleaner
MPCL Company
Kotli AJK
06.2021 - 02.2022
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
As Waiter
Coffee Shop Restaurant
Islamabad Pakistan
06.2019 - 12.2019
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Assistant Store Manager
Jenral Store
Lahore Pakistan
06.2017 - 06.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
Government High School Karak Kpk Pakistan
Jahangiri Banda Skills
Effective leader
Timeline
Shop Manager
Food and Drinks
06.2022 - Current
Cleaner
MPCL Company
06.2021 - 02.2022
As Waiter
Coffee Shop Restaurant
06.2019 - 12.2019
Assistant Store Manager
Jenral Store
06.2017 - 06.2018
Government High School Karak Kpk Pakistan
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