Kashif Aziz

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Planned operations to meet established schedules, factoring in order demands and business forecasts.
• Dedicated to expanding client bases by building lasting relationships.
• Resolved conflicts promptly to promote positive environment for customers and consumer.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Drove team morale through reward and recognition
• Directed workforce planning, customer retention and customer service management for multiple locations.
• Conducted on the job and off the job training sessions to educate employees on best practices and procedures to increase productivity.
• Capitalized on new sales and business opportunities when developing partnerships with VBPs.
• Increased overall sales by 30% in 2020 and 28% in 2021 through capitalizing on new potential opportunities and developing and maintaining urban and rural areas.
• Frame business development plan for the year.

• Increased volume business with existing accounts [Number]% through [Action] and [Action].
• Successfully implemented [Type] and [Type] sales programs in [Number] stores, increasing overall annual sales [Number]%.
• Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving [Location]-care market share.
• Devised and deployed optimized sales management and revenue development strategies, boosting [Type] territory [Number]% in [Timeframe].
• Evaluated costumer levels, quality service and maintenance actions to identify and address operational problems and maintain targets.
• Managed over 2,000 costumers within North Karachi territory.
• Communicated regularly with DM and area manager for daily support and strategic planning for accounts.

• Negotiated prices, terms of sales and service agreements.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Met or exceeded sales, customer service and loyalty program standards.
• Facilitated sale of [Products or Services] to customers.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Completed call reports, paperwork and on-going personal training by required deadlines.
• Provided expert identification of key territory [Industry] business needs.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
• Exceptional computer skills
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Drove operational improvements which resulted in improved sales.
• Managed team of 5 employees, overseeing hiring, training, and professional growth of employees.
• Created business development plans and communicated to ensure KPIs were achieved.

Conducted retail senses, gathered information and executed in market with excellence.

• Identified issues, analyzed information and provided solutions to problems.

• Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
• Planned and coordinated product availability for advertising and promotion purposes.
• Established strong vendor relationships to maintain and support business.
• Inspected merchandise for quality and arranged proper display location on floor.

• Resurrected and monetized dormant leads to build book of business and increase revenues.
• Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.