KASHIF AKHTAR
Salesman
London
Summary
Energetic Sales and Customer Service Representative with knack for enhancing customer satisfaction. Excel in creating positive customer interactions, resolving issues promptly, and better services. Proven ability to contribute to team customer relationships.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Sales and Customer Service Representative
Honda Dealership
Karachi, Pakistan
03.2017 - 12.2023
- Established strong relationships with customers, enhancing brand loyalty.
- Collaborated with internal teams to relay customer feedback for product and service improvements.
- Applied effective problem-solving skills to address customer concerns and enquiries.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Assisted customers with varying questions using product knowledge and service expertise.
- Participated in regular staff meetings, contributing ideas for improved customer experience.
Sales and Customer Service Representative
Dunkin' Donuts
Karachi, Pakistan
01.2010 - 12.2012
- Coordinated delivery schedules for optimum order fulfilment.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
Education
Matric - Science
Premier Cadet School (BSE Karachi)
Pakistan 02.2006 - 07.2008
I.Com - Commerce
Islamia Govt. Arts& Commerce College (BIE Karachi)
Karachi / Pakistan 07.2009 - 11.2011
Skills
Order Processing
undefinedReferences
References available upon request.
Timeline
Sales and Customer Service Representative
Honda Dealership
03.2017 - 12.2023
Sales and Customer Service Representative
Dunkin' Donuts
01.2010 - 12.2012
I.Com - Commerce
Islamia Govt. Arts& Commerce College (BIE Karachi)
07.2009 - 11.2011
Matric - Science
Premier Cadet School (BSE Karachi)
02.2006 - 07.2008
Similar Profiles
Janet RuizJanet Ruiz
Technician at Honda DealershipTechnician at Honda Dealership
Lanz BataLanz Bata
Service Technician at Honda DealershipService Technician at Honda Dealership
AHSAN SATTARAHSAN SATTAR
SALES&MARKETING MANAGER at Honda DealershipSALES&MARKETING MANAGER at Honda Dealership