I am an enthusiastic HR professional with over 10 years of hands-on experience in the IT and retail industries both in the UK and Pakistan. Dedicated to helping people reach their greatest potential so that businesses and individuals can be benefitted to the greatest extent possible. I am passionate about effective people management, committed to nurturing a positive and inclusive work environment and aligning HR strategies with organizational goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Human Resource Manager
We are Nova (Pvt) Ltd and Fusion Startup Engineering Studio
5 2021 - Current
Overseeing the coordination of HR strategy alignment between the C-team in the UK and Pakistan offices
Developing HR policies and supervising their execution while ensuring compliance with both domestic and international labor laws
Designing and managing the end-to-end recruitment process in collaboration with the global team to fill positions timely
Advising and supervising the development of competitive compensation and benefits plans, ensuring market alignment by conducting external surveys on overall compensation packages
Managing performance management and reward systems, collaborating closely with line managers to offer performance-based promotions and bonuses
Nurturing a positive culture and inclusive work environment to enhance organizational goals
Working closely with the finance department for payroll processing through monthly HR reports
Collaborating with engineering, marketing, finance, and other department managers to understand and identify staffing needs and develop workforce planning strategies to achieve organizational goals
Facilitating the team in addressing employee grievances and resolving conflicts by providing necessary guidance and assistance
Streamlining and conducting onboarding and inductions for new joiners to familiarize them with key stakeholders and organization processes
Collaborating with department heads for succession planning to develop and prepare future leadership by identifying major roles to help the business.
Human Resource Manager
Seven Software Development (Pvt) Limited
10.2016 - 04.2021
Serving as a trusted liaison between management and employees to enhance organizational goals and objectives
Creating and implementing HR strategies and initiatives aligned with the overall business strategy
Supporting the recruitment team throughout the entire hiring process, offering guidance on planning and executing each stage from receiving hiring requirements to onboarding new employees
Managing employee benefits like health insurance, gratuity, vacation time, sick leave, paid time off, and staff support services
Assisting with payroll processing and preparing monthly HR reports on new hires, departures, and increments for the finance department
Developing and promoting diversity and inclusion initiatives to foster a multicultural workplace environment and enhance productivity
Managing employee onboarding and offboarding processes to ensure smooth transitions for new hires and departing employees
Conducting external surveys to stay updated on HR trends and best practices, ensuring the organization remains competitive in attracting and retaining top talent
Maintaining employee records and ensuring compliance with all relevant laws and regulations
Preparing and administrating employment contracts, increment letters, experience letters, separation notices, and conducting exit interviews to determine reasons for separation
Representing the organization at personnel-related hearings and investigations.
HR Assistant - Manager
W.R Wright and Sons
10.2011 - 09.2016
Helping to develop and implement HR strategies and initiatives aligned with overall business strategies
Maintaining and updating employee databases and personnel files
Assisting with day-to-day operations of the HR department
Providing administrative support in drafting employment contracts and separation notices
Assisting with the recruitment process from posting jobs to scheduling interviews and smooth onboarding
Handling employee complaints and grievances by discussing resolutions with senior management
Preparing all employment-related letters for staff, including designation changes and annual salary increases
Assisting the HR Manager with payroll by providing necessary information on leavers, joiners, and increments
Conducting exit interviews or termination meetings as required
Answering frequently asked questions from employees related to company policies and procedures
Assisting with planning and execution of special events such as employee recognition events, work anniversaries, official recreational trips, and birthday celebrations
Organizing and conducting orientation processes for new employees
Supporting the HR team with formulating policies and changes and communicating those changes to employees
Helping with the training of new joiners by providing necessary support
Streamlining the hiring process by using the best HR recruitment practices, enabling the business to hire the best talent and enhance productivity
Drafting new employment contracts for employees to ensure legal compliance with local and international labor laws
Previous contracts were outdated and contradicted contemporary employment obligations.
Student Co-ordinator (Ambassador)
Liverpool Hope University
09.2010 - 07.2011
Key member of the organizing team of 'Big Hope' where hundreds of delegates attended from eighty-two different countries for conferences, lectures, and seminars
Formulated welcome guides for students and arranged conferences
Organized and conducted induction/orientation weeks and seminars for students
Gained the trust of students and staff regarding advice on procedures relating to academic policy, procedures, and regulations, including academic progression, academic appeals, and complaints, becoming the preferred point of contact in such matters
Trained and liaised with various departments regarding student support systems
Provided quick and efficient solutions to a range of issues by having strong working relationships with various specialist support services
Liaised with international admissions and registry departments regarding the changing point-based system rules and regulations, advising on appropriate next steps
Provided support/cover across the student support and wellbeing department where required.
Education
MSc - Human Resource Management and Development
Liverpool Hope University
09.2009 - 05.2011
Master of Social Sciences - Social Work
University of Peshawar
09.2006 - 05.2008
B.A - Humanities
Edwardes College
09.2004 - 05.2006
Skills
Strategic Human Resources Planning
Talent Acquisition and Recruitment
Performance Management
Human Resources Information Systems (HRIS)
Compensation and Benefits Administration
Training and Development Program Design
Policy Formulation
Workforce Analytics and Reporting
Employee Relations and Engagement
Conflict Resolution and Negotiation
Strategic Thinking and Planning
Succession Planning
Diversity and Inclusivity Initiatives
Languages
English
Urdu
Pashto
Timeline
Human Resource Manager
Seven Software Development (Pvt) Limited
10.2016 - 04.2021
HR Assistant - Manager
W.R Wright and Sons
10.2011 - 09.2016
Student Co-ordinator (Ambassador)
Liverpool Hope University
09.2010 - 07.2011
MSc - Human Resource Management and Development
Liverpool Hope University
09.2009 - 05.2011
Master of Social Sciences - Social Work
University of Peshawar
09.2006 - 05.2008
B.A - Humanities
Edwardes College
09.2004 - 05.2006
Human Resource Manager
We are Nova (Pvt) Ltd and Fusion Startup Engineering Studio
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