Kainat Naseem
Lahore, Punjab
Summary
Proactive and caring worker with 2,3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
3
3
years of professional experience
Work History
1 Year Experience in Graphic Design
Graphic Design Me
10.2023 - 03.2024
- Adapted instructional materials for diverse learners by considering individual needs, interests,
Marketing Assistant
Marketing
01.2022 - 02.2023
- Created engaging content for Pinterest, Facebook, and Instagram.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Conducted thorough research to construct creative and fresh ideas.
- Generated leads through phone calls, emails and face-to-face interactions.
Call Center Manager
Manager
02.2021 - 12.2022
- Reduced average handling time with the development of comprehensive agent scripts and troubleshooting guides.
- Provided real-time coaching, guidance and feedback to customer service agents to achieve development goals.
- Resolved escalated customer issues promptly and professionally to maintain satisfaction.
- Led daily team meetings to review performance, set targets and motivate staff.
Education
High School Diploma -
P.C
CULINARY01.2022
High School Diploma -
Softwear Pro
Lahore, Punjab, Pakistan01.2022
Bachelor of Arts -
Govtment
Lahore, Punjab, Pakistan04.2021
Skills
- Graphic design
- Organization and Planning
- Professionalism and Ethics
- Communication
ADD
I am hardworking and passionate.
I have exceptional marketing skills and can communicate well.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
1 Year Experience in Graphic Design
Graphic Design Me
10.2023 - 03.2024
Marketing Assistant
Marketing
01.2022 - 02.2023
Call Center Manager
Manager
02.2021 - 12.2022
High School Diploma -
P.C
High School Diploma -
Softwear Pro
Bachelor of Arts -
Govtment
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