Junaid Latif
Rawalpindi
Summary
Proven leader with a track record of enhancing store operations and customer satisfaction at Breakout Outlet. Excelled in inventory management and problem-solving, boosting efficiency and resolving customer issues swiftly. Skilled in team leadership and training, fostering a collaborative environment. Demonstrates outstanding communication and organizational abilities, ensuring smooth store functioning and positive client relations. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Breakout Outlet
02.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Intern
Meezan Bank
06.2021 - 01.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
Education
Master of Science - Project Management
Comsats University Islamabad
Islamabad, Pakistan01.2022
BBA - Human Resources Management
Arid Agriculture Rawalpindi
Rawalpindi, Punjab, Pakistan10.2019
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Team Leadership
- Customer Service Management
- Training and mentoring
- Friendly and Positive
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Cash Management
- Policies and Procedures
- Store displays
- Documentation And Reporting
- Merchandise planning
- Decision-Making
- Inventory Tracking and Management
- Schedule Management
- Staff training/development
Certification
Primavera P6 Certification,
Microsoft Project
Languages
Urdu
Native language
English
Proficient
C2
Timeline
Store Manager
Breakout Outlet
02.2022 - Current
Intern
Meezan Bank
06.2021 - 01.2022
Master of Science - Project Management
Comsats University Islamabad
BBA - Human Resources Management
Arid Agriculture Rawalpindi
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