Junaid Latif

Role of Project Manager is crucial in ensuring successful planning, execution, and completion of project. Project manager is responsible for overseeing all aspects of project and plays key role in coordinating efforts of team members, stakeholders, and resources. Here are some key aspects of role of project manager:

Project manager plays pivotal role in balancing competing interests, managing resources, and guiding team to achieve project success. Effective communication, leadership, and strategic thinking are essential skills for project manager to excel in their role.

• Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
• Coached staff to improve efficiency and revenue with more effective procedures and approaches.
• Oversaw daily branch preparations to consistently open on-time and maintain readiness to serve customers' needs.
• Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.

• Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
• Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
• Processed paperwork and hiring details for promotions and lateral position changes.
• Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.

• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
• Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
• Maintained relationships with personnel using strong collaboration and teamwork skills.
• Worked with HR team to coordinate company events.