Junaid Iqbal
Full Stack Developer
Virginia
Summary
Accomplished Full Stack Developer with over 9 years of experience designing, developing, and maintaining complex web applications. Proficient in both front-end and back-end technologies, leading teams to deliver scalable solutions using modern technologies. Strong expertise in React, Node.js, Python, AWS, and databases such as MySQL and MongoDB.
Overview
8
8
years of professional experience
Work History
Senior Software Engineer (Tech Lead)
Primitive
4 2021 - 1 2023
- Spearheaded Payments/Credits Program, reducing working capital bound time by 50%, boosting credit sales by 150%, and enhancing customer retention
- Engineered Airwallex/Stripe Payments project, replacing traditional banking channels, achieving goals of improving working capital implications
- Developed Payments Integration microservices using Express, Kafka/Bullmq for efficient management of massive webhook events
- Automated payments and invoice reconciliation process with a matching algorithm for fund allocation
- Expanded into eCommerce, ERP, CRM, and HRM software domains
- Integrated Credits provider (Kriya) API for seamless B2B customer credit facilities
- Incorporated processes from Trullio, Allianz, and D&B into microservices, streamlining credit allocation
- Constructed user-friendly CX for credit purchases at scale, leveraging Credit Safe APIs and Kriya's credit automation
- Customized pricing and checkout journeys based on geo-locations and company-specific requirements (front-end & back-end)
- Orchestrated sprint activities, conducted stand-ups, road map meetings, ensuring timely delivery of high-quality products
- Leading a team of five engineers, providing guidance, fostering positive feedback culture
- Resolved critical issues and bugs promptly, minimizing impact on production
- Led conversion of monolithic application into microservices with Strangler pattern
- Contributed to continuous security improvements, reducing tech debts with Queues/Event-based architecture
- Enhanced cron schedulers for microservices scheduling optimization
- Proposed and optimized database structure for performance and integrity.
Senior Software Engineer
GoSaaS, Inc.
06.2019 - 03.2021
- Developed multiple microservices in GSI Integrator Middleware for Oracle PLM, ERP Systems, Compliance Systems, and CRM integration
- Utilized Node.js, .NET, and Java to build highly scalable microservices, improving real-time performance by up to 70 percent
- Contributed to the frontend dashboard using React.js for a comprehensive user experience
- Led Scrum activities within the project, ensuring successful completion of multiple projects on time and under budget
- Integrated SOAP/REST web services for seamless integration across different ERP systems
- Managed deployment activities of applications and microservices on AWS EC2 and client environments
- Facilitated bi-weekly knowledge diffusion sessions for the team, sharing new trends and technologies
- Fostered a collaborative environment, promoting continuous learning and the application of new methodologies.
Senior Software Engineer Team Lead
ibex.
01.2016 - 05.2019
- Implemented an AI-powered Interactive Voice Response (IVR) system using Twilio Autopilot, Elasticsearch, and Twilio Functions (Node.js), automating Service Desk Representatives' tasks and reducing their workload by 2.5 hours per week
- Developed an IVR and Chatbot dashboard using React.js, integrating existing APIs to provide real-time statistics on call volume, usage, and AI service training
- This enhancement resulted in a 2x improvement in support engineers' performance
- Successfully reduced IT support tickets by 30% by implementing a chatbot on various platforms, including WhatsApp, Viber, Skype, and mobile platforms
- Established a Knowledge Base for Help Desk Representatives using Microsoft Service (NLP LUIS & QNA) to maintain FAQs and streamline information retrieval
- Created the IVR Genie portal, utilizing Laravel, WebSockets, and .NET Web API for drag-and-drop IVR generation, enhancing the ease of use for creating IVR systems
- Centralized employee card swipe data from multiple legacy systems across different geos, performed ETL on employee datasets, and automated reports using Java and Selenium
- Developed dashboards and on-screen reports using React.js for analyzing and visualizing IVR usage statistics
- Engineered a real-time dashboard to monitor e-gate data, optimizing gate usage times and reducing them to a specified threshold
- Developed a survey application for COVID using microservices architecture with .NET Web API and Viber APIs, achieving a rapid deployment in less than 4 weeks and garnering a user base of over 5000 active users on a daily basis
- Created comprehensive dashboards using React.js for production support and configuration management of Quartz, a Time Tracking Application.
Senior Software Engineer
Activehouse
08.2013 - 12.2015
- Led the development of an Electronic Health Records (EHR) system, integrating AI-driven features like drug interaction checks and pill identification while ensuring HIPAA compliance
- Implemented Stripe payments and real-time order tracking via web sockets, reducing call volumes by 60%
- Developed Paperless (HPK-APP) REST API, integrated with Proclaim, and designed core app modules, doubling solicitors' efficiency to process cases weekly
- Improved productivity by automating financial report generation and system integration for better business outcomes.
Education
Master's in Computer Science -
University of North West
Software Engineering -
Beaconhouse National University
Lahore, Punjab, Pakistan 04.2001 -
Skills
Languages & Frameworks: PHP, Laravel, JavaScript, React, Nodejs, Expressjs, HTML5, CSS, Java, Python, C
Databases: MySQL, MongoDB, Redis, PostgreSQL
DevOps & Cloud: AWS, Docker, AWS Lambda, Amazon S3
Tools & Technologies: Git, Postman, Jira, Trello, Quartz, Viber, WhatsApp
Methodologies: Scrum, Microservices, Automation, Extract Transform Load (ETL)
Soft Skills: Team Management, Customer Retention, Integration, Streamlining, Scheduling
Web Services & APIs: RESTful services, SOAP, Webhooks, Dashboard Development
API development experience
Programming
Project Leadership
Client Requirements
Timeline
Senior Software Engineer
GoSaaS, Inc.
06.2019 - 03.2021
Senior Software Engineer Team Lead
ibex.
01.2016 - 05.2019
Senior Software Engineer
Activehouse
08.2013 - 12.2015
Software Engineering -
Beaconhouse National University
04.2001 -
Senior Software Engineer (Tech Lead)
Primitive
4 2021 - 1 2023
Master's in Computer Science -
University of North West
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