Muhammad Jawad Hussain
Manager Sales
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Basharat Traders
Lahore
08.2015 - Current
- Interpreted sales and pricing policies to departmental personnel and customers.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Researched competitors' activities and products to uncover new trends
- Used vendor expertise to deliver educational content to sales team.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
Sales Manager
Bharmal Traders
Lahore
07.2015 - 01.2020
- Interpreted sales and pricing policies to departmental personnel and customers.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Used vendor expertise to deliver educational content to sales team.
- Researched competitors' activities and products to uncover new trends
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Established and cultivated solid business relationships with new or existing customers.
Sales Manager
KASCO Lahore
Lahore
04.2012 - 06.2015
- Interpreted sales and pricing policies to departmental personnel and customers.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Researched competitors' activities and products to uncover new trends
- Used vendor expertise to deliver educational content to sales team.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Evaluated performance against goals and implemented appropriate development plans.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
Business Development Executive
Bank Alfalah Ltd
Lahore
02.2010 - 03.2012
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Completed and submitted monthly and yearly reports to support executive decision making.
Collections Officer
Standard Chartered Bank
Lahore
07.2007 - 01.2010
- Assisted debtors in setting up payment plans to recover overdue balances.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Achieved performance goals on consistent basis.
- Started foreclosure and repossession processes when warranted.
- Located and monitored overdue accounts by using automated systems.
- Received inbound calls and answered questions from customers satisfactorily.
- Trained new team members on scripts, company services and collection strategies.
- Verified and reviewed customer account information.
- Utilized skip tracing tools to locate clients.
- Used skip tracing and other techniques to locate debtors.
- Advised customers of necessary actions and strategies for debt repayment.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Initiated negotiations for debt recovery through email, telephone and mail contact.
- Abided by rules of Fair Debt Collection Practice Act for fully compliant activities above basic industry standards.
- Maintained high volume of calls and met demands of busy and productive group.
- Counseled debtors on payment options and arranged installment agreements.
- Used probing techniques to determine debtors' reasons for delinquency.
- Collected documents and made portfolios for collections accounts.
- Researched accounts and completed due diligence to resolve collection problems.
Education
Bachelor of Arts - Political Science
Punjab University
Lahore 08.2005 - 06.2007
Skills
Order management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Manager
Basharat Traders
08.2015 - Current
Sales Manager
Bharmal Traders
07.2015 - 01.2020
Sales Manager
KASCO Lahore
04.2012 - 06.2015
Business Development Executive
Bank Alfalah Ltd
02.2010 - 03.2012
Collections Officer
Standard Chartered Bank
07.2007 - 01.2010
Bachelor of Arts - Political Science
Punjab University
08.2005 - 06.2007
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