Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
BARMAN
VOILA CAFE
07.2023 - 04.2025
Supported management in the planning and execution of promotional events to attract new customers.
Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
Maintained proper inventory levels by conducting regular stock checks and placing timely orders.
Assisted in training new staff members on bar operations, procedures, and customer service standards.
SREVER
SERVER
07.2022 - 07.2023
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
FSC MEDICAL -
BARKI COLLAGE
PESHAWAR
04.2001 -
High School Diploma -
CB PUBLIC HIGH SCHOOL
Peshawar, Khyber Pakhtunkhwa, Pakistan
04.2001 -
Skills
Customer service
Interests
CRICKET
READING HISTORICAL BOOKS
LOVE THE READING HISTORICAL MYTHOLOGY BOOKS AND ALSO ANCIENT HISTORIES