Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Javeed Iqbal

Javeed Iqbal

Nil
Chitral,PB

Summary

Driven professional with a background in office administration and community engagement, notably at Guest House Motel and the Directorate of Law and Human Rights. Excelled in enhancing customer experiences and spearheading social initiatives, demonstrating superior verbal communication and project proposal development. Achieved significant improvements in service access and client satisfaction, leveraging a professional demeanor and a results-focused approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Guest House Motel
Kpk
09.2022 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.

Social Mobilizer

Directorate of Law and Human Rights
Kpk
09.2019 - 09.2023
  • Established communication with program participants and facilitated collaboration with partners delivering services to target populations.
  • Conducted needs assessments in target communities, informing program design and implementation strategies.
  • Developed comprehensive project proposals, securing funding for vital community initiatives.
  • Collaborated with government agencies to implement public awareness campaigns on various social issues.
  • Worked with refugees from Location to improve access to social and educational services.

Education

Master Of Arts - Political Science And Government

University of Peshawar
Kpk
04.2016

Skills

Social mobilizer

Languages

English
Intermediate (B1)
Urdu
Upper intermediate (B2)

Certification

Basic English

Timeline

Receptionist

Guest House Motel
09.2022 - 09.2024

Social Mobilizer

Directorate of Law and Human Rights
09.2019 - 09.2023

Basic English

09-2018

Master Of Arts - Political Science And Government

University of Peshawar

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