Javaria Shakeel
Public Sector Account Manager
Rawalpindi, Punjab
Summary
Proven Public Sector Account Manager with a track record of driving revenue growth and expanding customer bases at Zones, LLC. Expert in client relationship management and vendor relations, adept at leveraging teamwork and collaboration to exceed sales targets. Skilled in utilizing CRM tools and account management to optimize sales strategies and foster strong business networks.
Overview
4
4
years of professional experience
Work History
Business Development Executive
Allainet Pvt Ltd
09.2020 - 09.2021
- Managed the company’s top projects related to concrete and screed.
- Managed inbound customer calls, providing excellent service and capturing detailed customer information.
- Accurately input and maintained customer data in the CRM system, ensuring records were up-to-date and reliable.
- Coordinated with vendors to obtain competitive quotes for products/services required by customers.
- Applied company-specific markups to vendor quotes and prepared final quotations for customer review.
- Communicated and followed up with customers regarding quotes, ensuring clarity and addressing any concerns.
- Facilitated smooth information sharing between customers and vendors, maintaining strong relationships with both.
- Generated and analyzed reports on customer interactions, vendor quotes, and sales performance to support business decisions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Signed up new vendors, negotiating and establishing favorable business terms.
- Maintained direct communication with vendors to build strong working relationships and facilitate smooth transactions.
Account Executive
Phi Consulting
05.2022 - 09.2022
- Conducted outbound calls to potential clients to promote and secure new accounts for fuel cards.
- Successfully converted leads into customers by delivering persuasive sales pitches and addressing customer needs.
- Captured and managed customer data efficiently.
- Scheduled and facilitated customer meetings and calls, fostering strong relationships and driving business growth.
- Demonstrated expertise in using Salesforce and SalesLoft to manage sales pipelines, track customer interactions, and optimize outreach strategies.
- Provided ongoing support to customers, ensuring their satisfaction and retention.
Public Sector Account Manager
Zones, LLC
10.2022 - Current
- Proactively hunted for bids and managed the full lifecycle of RFPs, RFQs, and RFIs by responding through various portals and emails.
- Collaborated with legal, WinCenter, sourcing, inside solution architects, and operations teams to build comprehensive proposals tailored to customer requirements.
- Conducted outreach through calls and emails, prospecting public sector accounts to gain insights into their fiscal year plans and budget allocations.
- Successfully converted prospect accounts into purchasing customers, driving revenue growth and expanding the customer base.
- Developed and provided budgetary quotes, ensuring alignment with customer needs and financial constraints.
- Managed customer accounts in Microsoft Dynamics, overseeing the entire process from initial customer engagement to the delivery of products.
- Processed orders efficiently, ensuring seamless operations from the proposal stage through to product delivery.
- Worked directly with reputable manufacturers such as Apple, HP, and Lenovo to secure the best pricing on hardware and software solutions for customers.
- Worked on the NASPO contract for the state of Hawaii, ensuring compliance and successful execution of contract terms.
- Cultivated and maintained strong relationships with public sector clients, consistently meeting and exceeding sales targets.
Education
Bachelor of Science - Computer Science
PMAS Arid Agriculture University Rawalpindi
05.2001 -
Skills
Account Management
Teamwork and Collaboration
Account development
Customer Service
Client Relationship Management
Vendor Relations
Upselling
Programming Projects
- Cinema Management System (2020)
using C++ - Hospital Management System (2020)
using object oriented programming language - School Management System (2021)
database project - Chatting Application (2021)
using Java - Personality Prediction Software (2022)
artificial intelligent software using python
Accomplishments
Public Sector Silver performance Award 2023 🥈
Timeline
Public Sector Account Manager
Zones, LLC
10.2022 - Current
Account Executive
Phi Consulting
05.2022 - 09.2022
Business Development Executive
Allainet Pvt Ltd
09.2020 - 09.2021
Bachelor of Science - Computer Science
PMAS Arid Agriculture University Rawalpindi
05.2001 -