Jalil Rauf
Computer Operator DEO
Dera Ghazi Khan
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Supervisor of Operations
Munawar Sultana Super Store
Dera Ghazi Khan
2021.08 - Current
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Multi Tasker like Cashing, Billing and Handle vendors Orders & payments.
- Team Work & Maintain delivery setups handling Calls.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Maintain Profit & loss Reports.
- Kept high average of performance evaluations.
- Completed bi-weekly payroll for 10 employees
Senior Cashier
Sultana Super Store
Dera Ghazi Khan
2020.07 - 2021.08
- Educated employees on register use, merchandising, and customer service.
- Received and processed customer payments.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Billing, Handling cash
- Front Desk, Data entries
- Maintained warehouse Entries
- Processed both cash and card purchases and returns.
- Mentored new team members on sales software system operation.
- Maintained stock to meet expected customer demand.
- Processed both cash and card purchases and returns
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Increased Sales by 10%
System Analyst
Cafe Barbera The Italian Coffee House
Lahore , PB
2019.02 - 2020.04
- Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
- Organized system operating procedures to strengthen controls.
- Optimized core processes to improve business performance and operational agility.
- Investigated system issues and implemented resolutions to reduce downtime.
- Also doing multi task like Data entry, cashing, billing & maintained bakery Production.
- Preparing all types Audits Reports like Sale, Bakery Production, Profit & loss, Cashflow & Discount Reports.
- Collaborated with upper management to drive strategy and implement new processes.
- Provided client support on system operation and troubleshooting.
Cashier
Howdy Restaurant
Lahore
2015.08 - 2018.01
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Handling Cash, Billing
- Front Desk Officer preparing Following Reports.
- Cash Report
- Discount & Wastage Reports On daily basic
- Activity & kitchen Demand Sheet
- Daily & Monthly Cashflow Report
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Built relationships with customers to encourage repeat business.
- Managed over 50 customer calls per day.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Bc (Computer Science)
Virtual University of Pakistan
Lahore,Punjab,Pakisatan. 2014.04 - 2018.06
Intermediate - FS.c (Pre.Engineering)
BISE Dera Ghazi Khan
Dera Ghazi Khan,Pakistan 2010.08 - 2012.09
Matric - Science Education
BISE Dera Ghazi Khan
Dera Ghazi Khan,Pakistan 2008.07 - 2010.08
Skills
Inventory Management
undefinedCertification
PM Youth Festival Lahore
Timeline
Supervisor of Operations
Munawar Sultana Super Store
2021.08 - Current
Senior Cashier
Sultana Super Store
2020.07 - 2021.08
System Analyst
Cafe Barbera The Italian Coffee House
2019.02 - 2020.04
Cashier
Howdy Restaurant
2015.08 - 2018.01
Bachelor of Science - Bc (Computer Science)
Virtual University of Pakistan
2014.04 - 2018.06
PM Youth Festival Lahore
2012-12
Intermediate - FS.c (Pre.Engineering)
BISE Dera Ghazi Khan
2010.08 - 2012.09
Matric - Science Education
BISE Dera Ghazi Khan
2008.07 - 2010.08
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