JAI KUMAR BAAKERIYA
Data Analysis & Power BI Developer in SQL/Cloud
Karachi,PB
Summary
Business and Data Analytics professional with 7+ years of experience in banking and financial services, specializing in data analysis, fraud detection, digital banking operations, and reporting. Strong hands-on expertise in Power BI, Excel, transaction monitoring (ATM, CCDM, RAAST), and operational analytics. Seeking Business Analyst / Data Analyst roles in banking, fintech, or financial institutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Officer, Dispute Resolution (OG-III)
Habib Metropolitan Bank Ltd.
Karachi
06.2023 - 05.2025
- Monitored ATM, CCDM, POS, and RAAST transactions to ensure secure and uninterrupted digital banking operations
- Analyzed transaction data to identify failures, disputes, and fraud indicators
- Prepared operational reports and dashboards for management review
- Coordinated with vendors and internal teams to resolve issues within SLA
Fraud Detection Analyst - Vigilance & Compliance, FRM Division (OG-III)
Sindh Bank Ltd.
Karachi
11.2022 - 06.2023
- Investigated suspicious transactions using data analysis techniques
- Identified fraud patterns and recommended risk mitigation strategies
- Supported compliance and vigilance initiatives to ensure secure banking operations
Phone Banking Officer - Inbound (OG-III, Bank Contract)
Askari Bank Ltd.
Karachi
10.2021 - 10.2022
- Handled high-volume customer queries related to accounts, cards, and digital channels
- Documented cases accurately and ensured customer service KPIs were met
Phone Banking Officer - Inbound (Third Party Contract)
Allied Bank Ltd.
Karachi
01.2021 - 09.2021
- Provided customer support through inbound and outbound calls
- Maintained service quality and regulatory compliance
Analyst, CMU & BPR - Service Quality (Third Party Contract)
United Bank Ltd. (UBL)
Karachi
10.2018 - 04.2019
- Analyzed operational data to identify process gaps and improvement areas
- Assisted in reporting and business process reviews
Phone Banking Officer (Third Party Contract)
United Bank Ltd. (UBL)
Karachi
10.2016 - 09.2018
Education
Bachelor of Commerce (B.Com) - undefined
University of Sindh
01.2015
Skills
- Data Analysis & Reporting
- Power BI Development & Dashboards
- Microsoft Excel (Advanced)
- Fraud Detection & Investigation
- Digital Banking Operations
- ATM / CCDM / POS / RAAST Monitoring
- Data Modeling & Visualization
- Process Improvement & SLA Management
- Stakeholder Coordination
Certification
- Excel Skills for Business - Macquarie University (Coursera)
- IBM Data Science Methodology
- IBM Tools for Data Science
- Microsoft Excel (Revised)
- Diploma in Information Technology (DIT)
Languages
English
Urdu
Sindhi
Gujarati
German
Personal Information
- CNIC Number: 44102-4763788-7
- Work Permit: Work Visa Sponsorship Required
- Availability: Open to work
- Visa Status: Work Visa Sponsorship Required
- ID Type: CNIC
- ID Number: 44102-4763788-7
Work Visa Sponsorship Required
True
Timeline
Officer, Dispute Resolution (OG-III)
Habib Metropolitan Bank Ltd.
06.2023 - 05.2025
Fraud Detection Analyst - Vigilance & Compliance, FRM Division (OG-III)
Sindh Bank Ltd.
11.2022 - 06.2023
Phone Banking Officer - Inbound (OG-III, Bank Contract)
Askari Bank Ltd.
10.2021 - 10.2022
Phone Banking Officer - Inbound (Third Party Contract)
Allied Bank Ltd.
01.2021 - 09.2021
Analyst, CMU & BPR - Service Quality (Third Party Contract)
United Bank Ltd. (UBL)
10.2018 - 04.2019
Phone Banking Officer (Third Party Contract)
United Bank Ltd. (UBL)
10.2016 - 09.2018
Bachelor of Commerce (B.Com) - undefined
University of Sindh