Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Receptionist
Jeevens Hotel
02.2021 - Current
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Handled assignments independently with good judgement and critical thinking skills.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Confirmed appointments, communicated with clients, and updated client records.
Accountant Clerk
Sonico Pvt Ltd
03.2019 - 01.2020
Developed customized financial reports for various departments, enabling informed decision-making and resource allocation.
Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Ensured accuracy in inventory valuation through consistent monitoring and reconciliation of physical counts with accounting records.
Ensured timely payments to vendors with diligent invoice processing and proactive communication.
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel