JABIR NAWAZ

• Leverage meticulous attention to detail to efficiently create, process, distribute, and release import documentation to ocean lines and freight forwarders, ensuring timely execution
• Build strong client relationships and keep them informed about shipment status updates
• Offer first-rate support to VIP accounts with customs clearance and transportation as well as address and determine any issues or concerns to ensure optimum satisfaction
• Acquire customs clearances quickly and make deliveries in good time by organizing the movement of goods, consignments, and flow of paperwork and filing customs clearance documents for imports
• Supported data accuracy for all systems and documentation required for import compliance.
• Logged and communicated shipment data to suppliers, manufacturing, and sales teams.
• Communicated with carriers, shipping lines, and external haulage contractors.
• Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
• Oversaw recording and timely dispatch of loads.
• Logged and communicated shipment data to suppliers, manufacturing, and sales teams.
• Achieve bottom-line results by supervising import documentation processes, such as commercial invoices, packing lists, and bills of lading while following customs regulations
• Key Accomplishments
• Efficiently streamlined and oversaw logistics operations, encompassing quality management, transportation, and warehouse tasks, aligning with strategic objectives to ensure a smooth and effective workflow
• Dramatically improved efficiency and cost savings by conducting import process audits, identifying areas for enhancement, and implementing successful solutions
• Identified areas for improvement and provided employee training to oversee dispatch and warehouse procedures, ensuring compliance with Transportation Security Administration (TSA) regulations, thus enhancing overall efficiency
• Skillfully evaluated shipments to determine eligibility for special tariff treatment, NAFTA, and reduced duty rates, resulting in cost savings for clients
• Set a benchmark of excellence by delivering over 1500 ocean and Air shipments from Pakistan, China, Bangladesh
• India, Turkey, Honduras, and Portugal to USA in compliance with customs regulations
• Succeeded in organizing the ocean and air freight shipments of FCL and LCL imports for various clients, ensuring timely and efficient transportation.
• Optimized vehicle utilization and cost-effectiveness in line with company targets.

• Organized and managed the transportation of products from origin to destination, ensuring timely delivery to meet customer demand.
• Received and processed incoming products, overseeing the preparation, and loading of shipments to prevent quality control issues.
• Maintained warehouse capacity at optimal levels to ensure the timely delivery of goods and minimize the risk of stock shortages.
• Analyzed operations data to identify process gaps and successfully implement change.

Key Accomplishments

• Ensured compliance with all company standards and procedures.
• Provided direction and guidance to internal teams in order to achieve targets.
• Reduced costs and improved operations by analyzing processes and customer feedback.
• Regularly reviewed freight costs and transportation rates, implementing cost-saving measures to restructure shipping and transportation processes effectively.
  
• Worked constructively with sales team generating new business opportunities and supporting company growth.

• Efficiently streamlined transportation logistics activities, encompassing staff scheduling and goods delivery coordination, with a focus on minimizing delays.
  
• Consistently met all established deadlines while maintaining a high customer satisfaction rating through diligent oversight of the order fulfillment and transportation cycle.

• Minimized discrepancies by effectively training employees on best practices, policies, and procedures.

• Conducted eligibility checks and benefit verifications for patients, resulting in accurate billing and reduced claim denials.
• Proactively followed up on unpaid claims, ensuring timely resolution and minimizing accounts receivable.
  
• Diligently reviewed patient bills for completeness and accuracy, obtaining missing information and ensuring prompt payment from insurance companies.
  
• Efficiently submitted medical claims to insurance companies and payers, meeting all standard billing cycle timeframes and minimizing payment delays.
• Prepared monthly, quarterly, and annual reports of all billings.
• Verified the accuracy of billing data, correcting any identified errors.

• In my role as a Billing Executive, I've been dedicated to optimizing billing processes, ensuring accuracy, and addressing customer billing concerns. My achievements include:
  
• Operational Efficiency Enhancement:
  
• Streamlined billing processes, reducing processing times.
  Enabled quicker invoice generation, enhancing cash flow.
  Quality Assurance and Billing Accuracy:
  
• Conducted rigorous quality assurance tests to prevent billing errors.Reduced billing discrepancies, enhancing customer satisfaction.
• Customer-Focused Resolution:
  
• Actively engaged with customers to address billing concerns.
  Collaborated with billing teams for prompt issue resolution.
  Revenue Protection:
  
• Identified and prevented revenue leakage through billing processes.
  Ensured accurate billing to safeguard revenue streams.
  Process Improvements:
  
• Continuously identified and implemented process enhancements.
  Increased billing accuracy and optimized team efficiency.
  My role as a Billing Executive has contributed to operational excellence, accurate billing, and enhanced customer satisfaction.
• Contacted clients with unpaid invoices to seek payment.

• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Assisted customers with varying questions using product knowledge and service expertise.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Consistently achieved service rating targets, managing customer inquiries with personalized care and attention.