Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

IZHAR ALI

Information Technology
Sabu Khan Gabol Goth H.NO#26 Pipri Bin Qasim Karachi

Summary

Adept at leveraging customer service and technical support skills, I excelled at Berlin Technologies, where I enhanced customer satisfaction through effective call control and problem-solving. My ability to multitask and manage data entry tasks significantly contributed to operational efficiency, showcasing a proven track record of results beyond expectations.

Overview

1
1
year of professional experience
3
3
Certifications

Work History

Call Center Representative

Berlin Technologies
2023.02 - 2024.08
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

Education

Bachelor of Science - Computer And Information Sciences

Benazir Bhutto Shaheed University Lyari Karachi
Karachi, Sindh, Pakistan
2001.04 -

Intermediate - Science Education

Govt (B) College Kot Ghullam Muhammad
Mirpur Khas, Sindh, Pakistan
2001.04 -

Matriculation - Science Education

AL-NOOR ISLAMIC SECONDARY SCHOOL
Karachi, Sindh, Pakistan
2001.04 -

Skills

Customer Service

Customer Relationship Management

Call Control

Data Entry

Technical Support

Problem-solving skills

Languages

English, Urdu
Native language
English
Upper intermediate
B2

Certification

Computer Operator

Timeline

Call Center Representative

Berlin Technologies
2023.02 - 2024.08

FIREMAN

2022-01

Solar Power Technical Managment

2020-11

Computer Operator

2017-09

Bachelor of Science - Computer And Information Sciences

Benazir Bhutto Shaheed University Lyari Karachi
2001.04 -

Intermediate - Science Education

Govt (B) College Kot Ghullam Muhammad
2001.04 -

Matriculation - Science Education

AL-NOOR ISLAMIC SECONDARY SCHOOL
2001.04 -
IZHAR ALIInformation Technology