IZHAR ALI
Information Technology
Sabu Khan Gabol Goth H.NO#26 Pipri Bin Qasim Karachi
Summary
Adept at leveraging customer service and technical support skills, I excelled at Berlin Technologies, where I enhanced customer satisfaction through effective call control and problem-solving. My ability to multitask and manage data entry tasks significantly contributed to operational efficiency, showcasing a proven track record of results beyond expectations.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Call Center Representative
Berlin Technologies
02.2023 - 08.2024
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Education
Bachelor of Science - Computer And Information Sciences
Benazir Bhutto Shaheed University Lyari Karachi
Karachi, Sindh, Pakistan 04.2001 -
Intermediate - Science Education
Govt (B) College Kot Ghullam Muhammad
Mirpur Khas, Sindh, Pakistan 04.2001 -
Matriculation - Science Education
AL-NOOR ISLAMIC SECONDARY SCHOOL
Karachi, Sindh, Pakistan 04.2001 -
Skills
Customer Service
Customer Relationship Management
Call Control
Data Entry
Technical Support
Problem-solving skills
Languages
English, Urdu
Native language
English
Upper intermediate
B2
Certification
Computer Operator
Timeline
Call Center Representative
Berlin Technologies
02.2023 - 08.2024
FIREMAN
01-2022
Solar Power Technical Managment
11-2020
Computer Operator
09-2017
Bachelor of Science - Computer And Information Sciences
Benazir Bhutto Shaheed University Lyari Karachi
04.2001 -
Intermediate - Science Education
Govt (B) College Kot Ghullam Muhammad
04.2001 -
Matriculation - Science Education
AL-NOOR ISLAMIC SECONDARY SCHOOL
04.2001 -
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