Summary
Work History
Education
Skills
Timeline
Generic

Ishal Shahid

Accountant
Faisalabad,PB

Summary

Proven track record in enhancing customer satisfaction and resolving high-stress disputes at ACME Technology, showcasing strategic sales knowledge and a professional telephone demeanor. Expert in account and stock management, adept at handling escalated calls to achieve satisfactory outcomes, demonstrating key holder experience and multi-line phone talent.

Work History

Customer Service Representative

ACME Technology
San Francisco
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Bachelor Of Arts - Accountant

San Jose State
San Jose
05.2023

Skills

Strategic sales knowledge

Timeline

Customer Service Representative

ACME Technology

Bachelor Of Arts - Accountant

San Jose State
Ishal ShahidAccountant