IRSHAD HUSSAIN SYED
Islamabad
Summary
Resourceful IS Project Manager with 17 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Unit Head Business Continuity Management
HBL Microfinance Bank
07.2022 - Current
- Develop and implement business continuity plans and strategies for organization
- Conduct risk assessments and identify potential threats and vulnerabilities.
- Manage and coordinate organization's response to crisis situations
Develop and implement disaster recovery plans and procedures. - Collaborate with cross-functional teams to ensure continuity of critical business functions.
- Conduct regular business continuity exercises and training sessions.
- Ensure compliance with regulatory requirements and industry standards.
- Report to senior management on effectiveness of business continuity program
IS Operations Project Manager/ Regional IT Head
Dubai Islamic Bank Pakistan
Islamabad, Pakistan
08.2018 - 07.2022
- Enterprise risk management
- Disaster Recovery Policy and Procedures Drafting
- Defining RTO, RPO, BIA, Risk Appetite etc
- IT Governance
- Business Continuity Management
- Security policy development and enforcement
- Cyber risk assessment & threat modeling
- Strategic technology planning
- Breach resistance and controls assurance
- Quantitative risk assessment and decision science
- Coordination among different functional groups
- Roles and ID management
- Creation of new roles and responsibilities
- Initiative of cyber awareness
- Conducting Penetration Testing internally and with external Pen Testers
- Identifying obsolete and non-secure applications and systems and pushing relevant departments for up-gradations
- Presenting Security status with recommendation to CIO, COO and ITSC
- Developing and updating new Security Policy for organization
- Suggesting and upgrading security patches of Applications, System and Network devices
- Coordination’s with SBP, Compliance and Internal Audit.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
GM Projects
JOYN Group, Islamabad Pakistan
09.2017 - 04.2018
- Helping Project coordinators in Project Planning like PIP
- Projects:
- Battery Bank Swapping for CMPAK (ZON) across Pakistan around 2000 sites in scope
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Consultancy on ERP for BISP
- Proposal and need analysis on Cyber Secure Pakistan
- Technical Audit of various USF Projects like UFONE, Telenor.
IT Project Coordinator
Dubai Islamic Bank
02.2016 - 06.2017
- Took charge of a multi-million-dirham Network Access Control that was successfully rolled out across different branches and back-offices in UAE
- Manage and successfully upgraded Unix and Windows servers across DIB
- As Project Manager, successfully Plan, Design, and execute DR site up-gradation and testing
- Manage to run Multimillion Oracle DB upgrade to 12c project with minimum downtime by involving all important project team members and high-level stakeholders
- Planned and execute Project of SQL 2008 to SQL 2014 and SQL 2016 up-gradation
- Develop AGM software application for Bank Annual General Meeting in record short time with 100% success
- Successfully completed MDS switch up-gradation and Tier1 and Tier2 storage up-gradation
- Successfully run client operating system from windows 7 to windows 10 by identifying all certified and non-certified application, coordination with respective vendors to get certification for non-supported applications.
Project Manager
Combined Computer
01.2015 - 01.2016
- worked as IT Project Manager on different project from initialization till completion; Following are some of the projects I worked on:
- Network optimization Project (DU): Project was assigned by DU and as project Manager to Optimize and replace old devices with new ones at MDF, IDF at Dubai Internet City, different, replaced cables and perform proper dressing, by preparing project plan, schedule activity, arrange meeting, prepare new devise during staging, obtain site access, arrange logistic and assigned team to perform and conduct post implementation sanity with DU and Cisco team
- DU): Understand and obtain project initial requirement, facilitate site surveys, prepare project plan, configure devices, installed new cables wherever required, assign resources, configure parallel setup, raise CR and implement changes as per CR
- Salesforce Project (D3): Successfully implemented Salesforce Call center configuration for D3 at SERCO call center
- CCTV Project: Install and configure CCTV for Shahab Village Sharjah.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
Senior IT Engineer / Project Coordinator
Atos Origin
06.2013 - 10.2014
- A: Windows 7 up-gradation Project:
- Lead Project team and coordinate with different stakeholders
- Configure project management plan with cooperation of team
- Schedule activities and assigned resources
- Monitor project activities and coordinate for different requirements
- Post implementations checks with user and get signoff
- I manage to upgrade 1800 machines to windows 7 from windows XP in different location of Siemens like Dubai, Qatar, Oman, Jordan, Iraq and Iran.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
Network & System Administrator
ICMB
Dubai, UAE
07.2010 - 12.2011
- Network Up-gradation Project:
- Troubleshot complex multi-vendor network service provider issues.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Assisted with implementation and support of network monitoring tools.
- Design Configuration for IT infrastructure network and supervise its implementation
- Travelling to sites in UAE, Sharjah, Abu Dhabi, Ras Al Khaimah, Fujairah, Alain to implement IT infrastructure
- Identify business requirements and deliver cost-effective infrastructure solutions to organization
- Monitor systems, networks, and send assessment reports from time to time to seniors
- Update knowledge on recent developments in IT Infrastructure and apply it to company's network as per organization's needs
- Revise and modify systems to ensure security within network environment
- IOS up gradation of CISCO Routers & Switches according to organization IT Policy
- Installation and replacement of Routers & Switches at different branches and CSU’s
- Configuring Network protocol like OSPF, EIGRP, and monitoring links like MPLS, ADSL
- Configuring VLAN, VTP, DNS, DHCP, FTP, TFTP
- Resolving Help Desk support tickets through Central Help Desk Portal
- Preparing IT equipment inventory for UAE, OMAN, QATAR, PAKISTAN, and EGYPT
Network Administrator
Pakistan Revenue Automation Ltd.
01.2008 - 07.2010
- Providing technical support to customers via Chat & calls on Microsoft platform (Servers, OS)
- Assist in hardware installation and maintenance of workstations, servers
- Implementing TCP/IP Features such as DNS, DHCP, and integration of these services
- Generating call reports on daily basis and sending it to higher Management
- Managing team of 10 members to ensure quality is met
- Design, Implement and Manage LAN and WAN projects
- Communication and cooperation with service provider like ISP, vendors etc.
- Installed and configured network printers and other peripheral devices.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Evaluated software products to determine compatibility with existing systems.
Network Engineer
Hashoo Group
08.2004 - 04.2007
- The Hashoo Group was established in 1960 by Saddaruddin Hashwani and is one of the larger conglomerates in Pakistan
- The Hashoo Group initially operated as a trading enterprise
- The Hashoo Group business in cotton trading, hospitality, oil and gas exploration and production, information technology, investments, minerals, ceramics pharmaceuticals, travel and tourism, real estate and commodity trading businesses
- Job Responsibilities:
- Providing technical support to customers via Chat & calls on Microsoft platform (Servers, OS)
- Assist in hardware installation and maintenance of workstations, servers
- Installation of LAN/ WAN projects, creating Visio diagram of Network projects
- Generating call reports on daily basis and sending it to higher Management
- Completing LAN/WAN projects for Marriot and PC’s Hotels
- Managing team of 6 members to ensure quality is met.
Education
Master of Science - Computer Technology
Al-Khair University
Islamabad12.2003
Skills
- Budget Administration
- Project Management
- IT Governance
- Cyber Security
- Conflict Management
- Contract Negotiation Expertise
- Contract Management
- Team Bonding
- Project Planning
- Agile Methodology
- Budgeting and Forecasting
- Systems Installation, Configuration and Upgrading
- Business Continuity Planning
- Disaster Management
Affiliations
- Project Management Institute
- Hydri Blood Bank
- MAWA Health & Education
Certification
- PMP - Project Management Professional
- CCNA - Cisco Certified Network Associate
- MCITP - Microsoft Certified IT Professional
- MCSE - Microsoft Certified System Engineer
- CEH - Certified Ethical Hacker
- CISSP ( Training )
- ISO27001
- ISO 22301
Languages
Urdu, Pashto
Native language
English
Proficient
C2
Timeline
Unit Head Business Continuity Management
HBL Microfinance Bank
07.2022 - Current
IS Operations Project Manager/ Regional IT Head
Dubai Islamic Bank Pakistan
08.2018 - 07.2022
GM Projects
JOYN Group, Islamabad Pakistan
09.2017 - 04.2018
IT Project Coordinator
Dubai Islamic Bank
02.2016 - 06.2017
Project Manager
Combined Computer
01.2015 - 01.2016
Senior IT Engineer / Project Coordinator
Atos Origin
06.2013 - 10.2014
Network & System Administrator
ICMB
07.2010 - 12.2011
Network Administrator
Pakistan Revenue Automation Ltd.
01.2008 - 07.2010
Network Engineer
Hashoo Group
08.2004 - 04.2007
Master of Science - Computer Technology
Al-Khair University
- PMP - Project Management Professional
- CCNA - Cisco Certified Network Associate
- MCITP - Microsoft Certified IT Professional
- MCSE - Microsoft Certified System Engineer
- CEH - Certified Ethical Hacker
- CISSP ( Training )
- ISO27001
- ISO 22301
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