IQRA RAZZAQ

Test Automation: Playwright
Manual Testing: Functional, Regression, Smoke, Sanity, Integration, UAT, Exploratory, UI/UX
Defect Management: Jira
Methodologies: Agile (Scrum)
Automation: Playwright, JavaScript/TypeScript (if applicable)
AI Productivity: AI agents for test design, documentation, requirement analysis, bug investigation, and QA workflow optimization
Platforms: Web Applications, Mobile Applications, IoT/Industrial Monitoring Systems
Testing Areas: Role-Based Access Control (RBAC), API validation (if applicable), Dashboard Testing, Sensor Data Validation, Mobile Testing

• Supported agile development methodologies through active participation in daily stand-ups, sprint planning sessions, and retrospectives.
• Improved overall system performance by identifying, tracking, and resolving critical issues during the development life cycle.
• Maintained up-to-date knowledge of industry trends and emerging technologies to stay relevant in the competitive software quality assurance landscape.
• Led a team of junior SQA engineers to achieve project goals while maintaining strict adherence to quality standards.
• Working in Automation testing using playwright with JS

Performed end-to-end testing of a multi-service marketplace platform similar to Upwork, available on both web and mobile applications.
Validated complete user journeys for multiple roles, including Job Seekers, Job Providers, Healthcare Service Providers, Service Consumers, and Administrators.
Analyzed business requirements, user stories, and acceptance criteria to ensure complete test coverage before development and release.
Created and maintained detailed test plans, test cases, checklists, and test execution reports.
Executed functional, regression, smoke, sanity, integration, exploratory, usability, and cross-browser testing.
Verified role-based access control (RBAC), ensuring each user role had appropriate permissions, features, and data visibility.
Tested user registration, login, profile management, identity verification, and account settings across different user roles.
Validated job posting, service listing, search, filtering, recommendations, application, and hiring workflows.
Tested appointment booking, scheduling, cancellations, and service management for healthcare and other professional services.
Verified chat, messaging, notifications, email, and push notification functionality.
Tested payment workflows, transaction history, invoices, refunds, and wallet features where applicable.
Validated dashboards, analytics, reporting, and administrative controls for different user roles.
Performed compatibility testing across multiple browsers, operating systems, Android devices, and iOS devices.
Logged, tracked, prioritized, and verified defects using Jira, collaborating closely with developers to ensure timely resolution.
Participated in Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Collaborated with Product Owners, Business Analysts, UI/UX designers, developers, and stakeholders to clarify requirements and improve product quality.
Conducted regression testing before releases and provided QA sign-off for production deployments.
Supported User Acceptance Testing (UAT) by validating client feedback and verifying implemented fixes.
Contributed to test strategy, quality standards, and continuous process improvement initiatives.
Developed and maintained Playwright automation scripts for critical regression scenarios to improve testing efficiency.
Leveraged AI-powered tools and AI agents to accelerate requirement analysis, test case generation, bug investigation, documentation, and overall QA productivity.
Ensured high-quality releases by combining manual and automated testing practices throughout the Software Development Life Cycle (SDLC).

Project: Emplive.

Tools: Playwright, Postman, Jira, Xray, Microsoft Azure, SQL Server.

• Maintained and enforced QA standards, procedures, and best practices to ensure high-quality software deliverables across multiple enterprise modules.
• Conducted cloud testing on Microsoft Azure Functions, ensuring solutions were secure, scalable, and aligned with cloud deployment standards.
• Managed and executed test cases using Xray for structured test coverage and traceability.
• Utilized JIRA for efficient bug tracking, issue management, and sprint planning to improve team collaboration and delivery timelines.
• Performed live update testing in real-time production environments to verify system stability, performance, and functionality during rollouts.
• Participated in Agile sprints, working closely with developers and product teams to test new features, verify bug fixes, and resolve escalations as needed.

Projects Worked On:

• Time and Attendance System
• Staff Scheduling Module.
• Absence and Leave Management.
• Labor Analytics Dashboard.
• Data Extract and Reporting Tools.
• Payroll Processing System

Project: Unibail, eCommerce Web Testing

Tools: Jira, Trello

• Actively participated in all phases of the Software Testing Life Cycle (STLC) to enhance product quality and ensure alignment with business requirements.
• Contributed to successful product launches through meticulous end-to-end testing of applications.
• Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
• Reduced software defects by collaborating closely with developers in an agile environment.
• Attended and contributed to Agile ceremonies, including Sprint Planning, Daily Stand-ups, and Retrospective meetings, to provide testing insights and status updates.
• Contributed to a positive team culture by leading training sessions and mentoring junior SQA engineers on best practices.
• Created and demonstrated real-world use cases and module functionality to the Business Team, including the preparation of test data for UAT.
• Performed comprehensive cross-device, cross-browser, and multi-browser testing to ensure a consistent user experience across platforms.

LinkedIn Profile:

Upwork Profile:

Professional Summary:

• Successfully completed multiple QA testing projects on Upwork, with a 100% Job Success Score and positive client feedback.
• Self-motivated, detail-oriented professional with a strong sense of personal responsibility.
• Quick learner with proven adaptability to new tools, technologies, and work environments.
• Effective in both independent and team-based roles, demonstrating excellent communication and collaboration skills.

Project: Social TorD Mobile App (David Crawford)

Tools: Microsoft Test Manager, Azure Test Plans – TFS 2017.

• Developed and maintained detailed test cases using Microsoft Test Manager and Azure Test Plans (TFS 2017), including shared steps, and reusable test components.
• Executed manual test cases and reported bugs with comprehensive documentation and reproduction steps.
• Performed thorough manual testing of the Social TorD mobile application across iOS and Android platforms.
• Validated all game flows and features to ensure consistent performance, usability, and stability, prior to production release.
• Collaborated with the development team to track and verify bug fixes, and ensure the timely release of a high-quality product.
• Helped deliver a bug-free and user-ready version of the app by rigorously testing gameplay, UI/UX, device compatibility, and edge-case scenarios.

Project: What3 Words App - Navigation & Maps App

• Performed manual testing of the what3words Android application to ensure functional accuracy and usability.
• Designed and executed comprehensive test cases based on application requirements and user flows.
• Identified, documented, and reported bugs with detailed reproduction steps, expected vs. Actual results, and relevant screenshots/logs.
• Collaborated with the development team to clarify issues and retest fixed bugs.
• Contributed to improving app quality and stability through thorough regression and exploratory testing.

Project: Tintong 'Not a Game' App.

• Performed comprehensive manual testing of the 'Not a Game' mobile app across various iOS and Android devices to ensure cross-platform consistency and performance.
• Ensured a high-quality gaming experience by rigorously adhering to industry best practices during the development process.
• Improved game mechanics for smoother gameplay experiences, leading to higher player satisfaction rates.
• Optimized game performance by troubleshooting and resolving technical issues related to graphics, audio, and UI components.
• Facilitated productive communication between team members throughout all stages of development for efficient collaboration on projects.
• Strategized long-term plans for game franchises, successfully maintaining series continuity across multiple installments.
• Collaborated with cross-functional teams to ensure seamless integration of new features and content updates.

Project: Tara eCommerce Site www.tarabrands.com

Tools: JIRA, Xray, Bug Reporting, Cross-Browser Testing.

• Acted as the key QA point of contact for the Tara Brands e-commerce platform, managing test coverage, design validation, and development alignment.
• Maintained and organized up-to-date design files, content assets, and project schedules to ensure smooth coordination across design, development, and QA teams.
• Performed manual testing of all website features, including the homepage, product pages, checkout process, cart functionality, account management, and contact forms.
• Executed cross-browser and cross-device testing to verify visual and functional consistency across major platforms.
• Reported bugs and usability issues clearly and systematically, contributing to quick resolution and improved user experience.
• Validated final implementations against approved designs and requirements before each release to ensure high-quality deliveries.

Project: UK health and beauty retailer, Boots.com.

• Conducted comprehensive usability testing to identify areas for improvement and optimize overall user experience.
• Provided detailed feedback on application functionality, user interface, and performance as part of usability testing efforts.
• Enhanced user experience by conducting usability testing and providing actionable feedback to developers.
• Implemented effective usability testing methods to validate design decisions and iterate as needed.
• Coordinated with product managers and designers to ensure that usability testing was effectively incorporated into overall QA strategies, enhancing user experiences across all company offerings.

Project: Cardio Health Care

• Conducted manual testing of the healthcare system to ensure functionality, performance, and reliability.
• Designed and executed test cases based on system requirements and real-world user scenarios.
• Documented system workflows and user processes to support end-user understanding and training.
• Identified, reported, and tracked bugs through the software development lifecycle.
• Collaborated with developers, business analysts, and stakeholders to clarify requirements and validate fixes.
• Contributed to the improvement of testing procedures and user documentation for better product quality and user experience.

Project: eCommerce Website Testing – CDKeys.com.

• Conducted end-to-end manual testing of the CDKeys eCommerce platform across six regional/localized versions of the site.
• Verified the checkout process using various payment methods and card systems to ensure a smooth transaction flow.
• Performed functional testing on: Pagination across product listings, category and sub-category pages for correct product sorting, filters, and navigation.
• Reported UI/UX design inconsistencies, performance issues, and functional bugs to the client with detailed steps, screenshots, and device/browser information.
• Collaborated with the development team to validate bug fixes, and ensure a stable release across all supported regions.

• Conducted functional testing on web application forms after user-reported crashes.
• Reproduced reported issues by identifying specific input combinations that led to website crashes.
• Documented steps to reproduce bugs, severity levels, and screenshots in detailed bug reports submitted to the development team, client.
• Collaborated closely with developers to ensure timely resolution and re-testing of fixed issues.
• Contributed to improving the application's stability and user experience through systematic form validation testing.