Dynamic educator with a proven track record at Bahria College Karachi, excelling in curriculum development and student engagement. Skilled in assessment design and fostering strong relationships, I leverage effective communication and innovative teaching strategies to enhance learning outcomes. Committed to continuous improvement and student success in diverse educational settings.
To assist the Online Store Manager in managing day-to-day e-commerce operations, ensure smooth order processing, handle customer service, boost online sales, and maintain brand presence on digital platforms.
Oversee product uploads (descriptions, pricing, sizing, and images).
Ensure website/app is updated with latest collections, discounts, and offers.
Monitor order processing, packaging, and timely dispatch.
Handle returns, exchanges, and refunds smoothly.
Respond to customer queries via chat, email, WhatsApp, or social media.
Provide styling advice and help customers choose the right outfits.
Resolve complaints professionally to ensure customer satisfaction.
Collect customer feedback to improve service.
Supervise customer care or backend staff if assigned.
Prepare daily/weekly reports on sales, customer issues, and marketing results.
Report key insights to the Store Manager/Owner for decision-making.
Good knowledge of women’s fashion and trends.
Basic knowledge of social media marketing.
Problem-solving and multitasking abilities.
Lecture development
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