Summary
Overview
Work History
Education
Skills
Timeline
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Iqra Altaf

Iqra Altaf

Line Manager
Rawalpindi, Punjab

Summary

Dynamic Line Manager at Unilever Pakistan Ltd. with a proven track record in reducing turnover and enhancing employee engagement. Expert in optimizing resources for increased profitability and adept at leveraging influencing skills to foster strong relationships. Committed to driving success through innovative solutions and exceptional customer focus.

Overview

7
7
years of professional experience

Work History

Line Manager

Unilever Pakistan Ltd.
07.2019 - 02.2023
  • Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
  • Adapted quickly to changing industry trends, proactively identifying challenges, opportunities, and solutions for maintaining business success.
  • Supported the implementation of new technologies, resulting in increased efficiency and cost savings.
  • Increased profitability by optimizing resource allocation and reducing operational costs.

Brand Ambassador

Unilever Company
08.2017 - 06.2019
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.

Brand Ambassador

Loreal Cosmetics
09.2016 - 08.2017
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.
  • Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.

Brand Ambassador

Himalaya Wellness Company
04.2016 - 08.2016
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Education

BBA -

Arid University Rawalpindi
Rawalpindi, Punjab, Pakistan
04.2001 -

Skills

    Customer focus

    Motivation techniques

    Influencing skills

    Employee engagement

    Operations management

    Customer support

    Staff management

    Team development

    Project management

    Root-cause analysis

    Strategic planning

    Strategic execution

Timeline

Line Manager

Unilever Pakistan Ltd.
07.2019 - 02.2023

Brand Ambassador

Unilever Company
08.2017 - 06.2019

Brand Ambassador

Loreal Cosmetics
09.2016 - 08.2017

Brand Ambassador

Himalaya Wellness Company
04.2016 - 08.2016

BBA -

Arid University Rawalpindi
04.2001 -

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Iqra AltafLine Manager