Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Imran Khan

Manager Administration
Lahore, Punjab,PB

Summary

I am multi-dimensional, agile at work having dynamic administrative professional with a proven track record of streamlining operations and enhancing customer satisfaction at Jazz/Mobilink Telecom, among others. Skilled in project management and interpersonal communication, adept at leading successful relocations and events, and ensuring compliance with organizational policies. Demonstrates exceptional adaptability and attention to detail, driving efficiency and excellence in fast-paced environments.

Overview

26
26
years of professional experience
18
18
Certifications

Work History

Administrative Manager

Kisaan Management Services Pvt. Ltd.
04.2023 - Current
  • Travel Management For CEs And Rest Of The Staff
  • Accommodation Arrangement For All Employees
  • Compliance With Organization's Policies And Processes
  • Power Management (WAPDA, Genset, UPS)
  • Human Resource Management
  • Event Management
  • Cafeteria Management
  • Vendor Management
  • Procurement For The Department
  • Petty Cash Management
  • Kitchen & Janitorial Supplies Management
  • Repair & Maintenance Of Building, Buildouts, Furniture/Fixture And Equipment
  • Asset Management
  • Department Budget Management
  • Floral & Plantation Management
  • Invoice Processing Responsibility
  • Record Maintenance For Genset, Equipment And Fueling
  • Record Keeping For WAPDA Bill And Units Consumption
  • Record Keeping For Courier Transaction
  • Customer Satisfaction Responsibility

Administrative Assistant Manager

Beaconhouse School System, Head Office
04.2021 - 04.2023
  • Travel Management For CEs And Rest Of The Staff
  • Accommodation Arrangement For All Employees
  • Compliance With Organization's Policies And Processes
  • Power Management (WAPDA, Genset, UPS)
  • Human Resource Management
  • Event Management
  • Cafeteria Management
  • Vendor Management
  • Procurement For The Department
  • Petty Cash Management
  • Kitchen & Janitorial Supplies Management
  • Repair & Maintenance Of Building, Buildouts, Furniture/Fixture And Equipment
  • Asset Management
  • Department Budget Management
  • Floral & Plantation Management
  • Invoice Processing Responsibility
  • Record Maintenance For Genset, Equipment And Fueling
  • Record Keeping For WAPDA Bill And Units Consumption
  • Record Keeping For Courier Transaction
  • Customer Satisfaction Responsibility

Administrative Specialist

Jazz/Mobilink Telecom Company
09.2011 - 04.2021
  • Responsible For Business Centers & Regional Head Office Lahore Consisting Over 500 Employees
  • Responsible For Managing Call Center Consisting Over 1300 Employees
  • Successful Health Aid To Employees In Regional And Remote Areas During Covid
  • Successful Relocating Of The Jazz 4-Sites During Merger With Warid In 2017
  • Successful Arrangement Of Event On Jazz 15-Years Achievements
  • Compliance With Organization's Policies And Processes
  • Power Management (WAPDA, Genset, UPS)
  • Human Resource Management
  • Event Management
  • Cafeteria Management
  • Vendor Management
  • Kitchen & Janitorial Supplies Management
  • Repair & Maintenance Of Building, Buildouts, Furniture/Fixture And Equipment
  • Asset Management
  • Department Budget Management
  • Floral & Plantation Management
  • Invoice Processing Responsibility
  • Record Maintenance For Genset, Equipment And Fueling
  • Record Keeping For WAPDA Bill And Units Consumption
  • Record Keeping For Courier Transaction
  • Customer Satisfaction Responsibility

Room Reservation Supervisor

Avari Hotel Lahore
02.2009 - 09.2011
  • Managing Room Reservation Through E-mails, Telephone, Fax
  • Managing Group Reservations Seamlessly And Allocation Of Rooms
  • Responsible For Training Of The New Joiners
  • Room Allocation As Per The Guest Requirement
  • Responsible For Maintaining Guest Relationship
  • Coordination With Front Office And Sales Team For Smooth Operations
  • Event Management In Coordination With Sales Team


Front Office Supervisor

Legacy Hotel Al-Barsha Tecome
02.2007 - 03.2009
  • Oversee Front Desk Operations
  • Check-In Check-Out Controls
  • Responsible For Cash Outflow And Inflow
  • Managing Room Reservation Through E-mails, Telephone, Fax
  • Managing Group Reservations Seamlessly And Allocation Of Rooms
  • Responsible For Training Of The New Joiners
  • Room Allocation As Per The Guest Requirement
  • Responsible For Maintaining Guest Relationship
  • Coordination With Front Office And Sales Team For Smooth Operations
  • Event Management In Coordination With Sales Team

Room Reservations Agent

Avari Hotel
04.2005 - 01.2007
  • Managing Room Reservation Through E-mails, Telephone, Fax
  • Managing Group Reservations Seamlessly And Allocation Of Rooms
  • Room Allocation As Per The Guest Requirement
  • Responsible For Maintaining Guest Relationship
  • Coordination With Front Office And Sales Team For Smooth Operations
  • Event Management In Coordination With Sales Team

Business Center Executive

Pearl Continental Hotel
06.2003 - 09.2004
  • Guest Support Representative
  • Maintaining Cash Report For The Day
  • Responsible For Maintaining Guest Relationship
  • Event Management In Coordination With Sales Team And Reservation Teams

Quality Controller

NADRA
03.1998 - 12.2000
  • Data Entry Operator To Quality Controller At NADRA
  • Performance Based Extension In Contract For Further 6-Months

Education

Master of Arts - English Literature

Punjab University
Punjab University, Lahore
04.2001 -

Bachelor of Science - Stats And Economics

Govt. Civil Lines College
Session Court, Lahore
04.2001 -

Intermediate - Stats, Economics

Govt. Civil Lines College
Session Court, Lahore
04.2001 -

Matriculation - Science Education

Govt. N.D. Islamia High School
Firozpur Road, Ichhra Lahore
04.2001 -

Skills

  • Microsoft Office, GMail & Outlook
  • Power Point
  • Time Management
  • Project Management
  • Stakeholder Management
  • Planning, Organizing, Coordinating & Delivering
  • Empathetic
  • Good Listener
  • Interpersonal Communication
  • Verbal And Written Communication Skills
  • Customer Satisfaction
  • Solution Pro
  • Adaptability
  • Attention To Detail

Accomplishments

  • Awarded For Quality Of Work At Jazz/Mobilink
  • Successful Relocating Multiple Locations Of Jazz During Merger With Warid In 2017
  • Awarded For Prize Money At Jazz For Renovation Work At Jazz Call Center In 2014
  • Successfully Provided Employee With Health Kits In Punjab During Critical Circumstances Caused By Covid-19
  • Awarded Employee Of The Month In 2006 At Avari Hotel Lahore

Certification

5-Ways To Control Your Time

Timeline

Administrative Manager

Kisaan Management Services Pvt. Ltd.
04.2023 - Current

Administrative Assistant Manager

Beaconhouse School System, Head Office
04.2021 - 04.2023

Administrative Specialist

Jazz/Mobilink Telecom Company
09.2011 - 04.2021

Room Reservation Supervisor

Avari Hotel Lahore
02.2009 - 09.2011

Front Office Supervisor

Legacy Hotel Al-Barsha Tecome
02.2007 - 03.2009

Room Reservations Agent

Avari Hotel
04.2005 - 01.2007

Business Center Executive

Pearl Continental Hotel
06.2003 - 09.2004

Master of Arts - English Literature

Punjab University
04.2001 -

Bachelor of Science - Stats And Economics

Govt. Civil Lines College
04.2001 -

Intermediate - Stats, Economics

Govt. Civil Lines College
04.2001 -

Matriculation - Science Education

Govt. N.D. Islamia High School
04.2001 -

Quality Controller

NADRA
03.1998 - 12.2000

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Imran KhanManager Administration