Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Certification
Personal Information
Languages
Education Certifications
Affiliations
References
Timeline
Generic
Imran Bashir

Imran Bashir

Lahore

Summary

Solutions Engineer driving technological innovations at EmpowerID, focusing on identity and access management projects that enhance system security and user experience. Proven track record in problem-solving and project management, facilitating clear communication between technical and non-technical teams. Achievements include the successful deployment of optimized systems that significantly enhanced operational efficiency and reduced costs. Committed to leveraging technical skills to drive innovative solutions that support organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Identity Governance/ IAM Solutions Engineer

EmpowerID
8 2022 - Current
  • Executed integration of IAM systems ensuring robust user identity and permission frameworks.
  • Ensured swift resolution of complex technical challenges, enhancing overall customer experience.
  • Executed cross-platform alignments, guaranteeing uninterrupted user operations.
  • Teamed up with product management to define significant functionalities for production timelines.
  • Developed a robust technical knowledge base through dedicated learning opportunities.
  • Communicated project milestones to both internal team members and external stakeholders.
  • Prepared detailed reports while streamlining resolution processes for customer issues.
  • Managed overall operations management, executive leadership, and change management initiatives.
  • Implemented system patches to maintain optimal security.

Azure Cloud Engineer

TransPerfect
08.2021 - 07.2022
  • Collaborated in Azure migration efforts to optimize operations between distinct Azure zones.
  • Executed regular assessments of IT infrastructure to verify alignment with best practices.
  • Partnered with cross-functional groups to establish thorough security protocols.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Carried out comprehensive analyses to detect vulnerabilities in current safety systems.
  • Provided status updates to keep upper management informed and to reach goals.
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
  • Ensured compliance with industry regulations regarding data privacy and security standards.
  • Verified stability, security and scalability of system architecture.

IAM & Principal Application Engineer

IMANAMI Pakistan
07.2016 - 07.2021
  • Implemented identity and access management solutions across multiple platforms.
  • Cultivated a culture of collaboration and continuous improvement within the team.
  • Handled technical concerns with proficiency, quickly addressing problems to uphold client contentment.
  • Handled numerous projects concurrently while prioritizing essential duties and hitting deadlines.
  • Optimized information exchange processes, enhancing coordination between technical teams and project stakeholders.
  • Worked collectively with diverse teams to produce exceptional software solutions within defined timelines and cost constraints.
  • Presented recommendations for product enhancements.
  • Compiled resolutions from tested methods to enhance knowledge base.
  • Created detailed documentation for all aspects of application development including user manuals.
  • Resolved complex technical issues related to hardware, software, applications and networks.

CLOUD ENGINEER

VaporVM
06.2014 - 06.2016
  • Optimized system performance for increased scalability and reliability through regular maintenance and updates.
  • Offered specialized assistance to internal teams by troubleshooting advanced issues in the corporate cloud system.
  • Facilitated the transition of data center operations to cloud platforms while maintaining business continuity.
  • Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before they escalated.
  • Assessed cloud environments periodically to maintain conformity with established guidelines.
  • Contributed valuable input for improving products through extensive knowledge of cloud engineering.
  • Analyzed data metrics to ensure optimal application and infrastructure operations.
  • Configured computing, networking, and security systems within cloud environment.
  • Provided technical support and training to teams on cloud technologies and best practices.

IT Administrator

AEO Pakistan
05.2011 - 06.2014
  • Coordinated with vendors to ensure prompt procurement of IT equipment within budgetary limits.
  • Installed security software to protect networks.
  • Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
  • Managed and maintained user accounts, ensuring secure access and data integrity.
  • Utilized advanced tools to assess server health, preventing disruptions in operations.
  • Streamlined IT support processes with effective ticketing systems, and prioritization methods for rapid issue resolution.
  • Delivered strategic insights on technology trends to inform leadership decisions.
  • Performed systematic backup and recovery measures, maintaining data integrity.

MANAGER NETWORK OPERATION

Next Solutions
03.2009 - 01.2011
  • Coordinated timely delivery of services and equipment.
  • Boosted network performance through strategic resource allocation for maintenance.
  • Drove a forward-thinking culture within the Network Operations Center through adoption of novel approaches.
  • Suggested technology implementation based on evaluation outcomes.
  • Orchestrated successful incorporation of newly acquired infrastructure into current networking framework.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Evaluated individual and team business performance and identified opportunities for improvement.

System & Network Administrator

Skans School of Accountancy
06.2004 - 07.2009
  • Streamlined reporting processes for efficient analysis of performance results.
  • Oversaw installation of server racks using effective cable management for a tidy setup.
  • Engaged in professional events to maintain current expertise in trend analysis for improved operations.
  • Documented extensive network architecture, operational protocols, and recovery frameworks to ensure consistency.
  • Engaged stakeholders to assess and prioritize improvements in system functionality.
  • Optimized availability via development and validation of backup systems.
  • Configured, monitored and maintained email applications or virus protection software.
  • Created configuration guides for deploying new desktops, laptops and mobile devices.
  • Assisted in developing a disaster recovery plan to ensure business continuity in case of an emergency situation.

Education

Bachelor of Arts - English

University of The Punjab
Lahore, Pakistan
08.2012

Skills

  • Technical documentation
  • Application support
  • Process management
  • Multi-factor authentication
  • Single Sign-on solutions
  • Identity lifecycle management
  • Privileged access management
  • Role-based Access control
  • Technical training
  • Identity assurance
  • Identity and Access management expertise
  • Operating system security
  • Security awareness training
  • Vulnerability assessment
  • Malware analysis
  • Analytical skills
  • Systems integration
  • Cybersecurity

Projects

IAM Solutions with Intune Device Management, Enroll devices with Endpoint Management & Protection. Reset & Configure with Autopilot enrollment Configure App policies to control the device management Protect/Control Organization data. Exchange 2019 & MS 365 hybrid environment, Build, Design & implement local infrastructure with Windows 2019 environment. Implement Exchange 2019 mailing solutions with hybrid setup on MS 365. Migrate mailboxes to office 365. Access Packages for Multi Tenant Azure solutions, Design and provide the solution for accessing apps across multi domain infrastructure on Azure. Create access packages and assign the packages using consent topology.

Accomplishments

  • Mentored 4 new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
  • Conducted comprehensive vulnerability assessments on the company’s network, identifying and addressing 20 critical security flaws.
  • Participated in incident response drills, successfully mitigating simulated attacks and reducing the average response time by 15%.
  • Co-developed and delivered cybersecurity awareness training for 50+ staff members, significantly enhancing the company's overall security posture.
  • Analyzed threat intelligence data to identify patterns and advised on potential proactive defense measures.

Certification

  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: Azure Administrator Associate
  • CompTia Sec+
  • Google Cloud Professional

Personal Information

IAM and Identity Governance, Cyber Security Engineer

Languages

English, Urdu, Punjabi, Hindi

Education Certifications

  • Bachelor of Arts, Bachelors of Arts, University of Punjab, 2009-2022
  • Microsoft Certified Azure Solution Architect Expert
  • Microsoft Certified Azure Administrator
  • Microsoft 365 Messaging Administrator Associate
  • Microsoft 365 Identity & Security
  • Microsoft Certified Trainer
  • VMWare Certified Professional 6 Data Center Virtualization

Affiliations

Sports & Fitness: I joined a local gym to strengthen my overall health and boost my daily energy levels, enabling me to excel in both my personal life and professional pursuits.

References

References available upon request.

Timeline

Azure Cloud Engineer

TransPerfect
08.2021 - 07.2022

IAM & Principal Application Engineer

IMANAMI Pakistan
07.2016 - 07.2021

CLOUD ENGINEER

VaporVM
06.2014 - 06.2016

IT Administrator

AEO Pakistan
05.2011 - 06.2014

MANAGER NETWORK OPERATION

Next Solutions
03.2009 - 01.2011

System & Network Administrator

Skans School of Accountancy
06.2004 - 07.2009

Identity Governance/ IAM Solutions Engineer

EmpowerID
8 2022 - Current

Bachelor of Arts - English

University of The Punjab

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Imran Bashir