Ikram Baig

North Peak Enterprises (NPE) is a registered ‘General Order Supplier’ company that deals in supplies of numerous products to corporate & individual clients. It specializes in wholesale sourcing, and supply of various categories of products.

Being Proprietor of the business, I’m responsible to oversee every aspect of the business including:

• Submit Initial Proposals
• Acquire Projects
• Submit Bids
• Maintain Budgets
• Bookkeeping
• Schedule, and Monitor Operations
• Device Plans for the Business Growth
• Prepared annual budgets with controls to prevent overages.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Consulted with customers to assess needs and propose optimal solutions.
• Formulated business plan to launch company services and signed new accounts.
• Entered income and expense details into business databases to track purchases and address variances.

• Worked in close collaboration with the Program Manager to provide high level of support in successful implementation of the program from planning to the delivery.
• Handled all official proceedings of arranging U.S. Visa interview & TOFEL for the participants.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
• Developed and maintained logistics workflows, procedures and reports.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for program funders.
• Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
• Participated in vendor selection and management process for program initiatives.
• Oversaw alumni activities being implemented as per the program proposal & provide them support to smoothly deliver the activities in their communities.
• Coached team members on productivity strategies to accomplish challenging goals.

• Planned and coordinate administrative procedures and systems and devise ways to streamline processes.
• Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
• Worked with vendors to make purchases and reconcile invoices.
• Maximized profits by reducing waste in payroll administration and increasing sales.
• Evaluated suppliers to maintain cost controls and improve operations.
• Implemented troubleshooting, root cause analysis and issue resolution.
• Built and maintained relationships with suppliers and vendors
• Searched and source potential suppliers and vendors.
• Tracked, measured and analyzed company expenditures.

As part of the Exchange-Study scholarship program, I was required to work on an internship project with the Mesa Chamber of Commerce.

• Supported and observed activities under the Brand Development Department to promote and advocate all members and prospect businesses in the city.
• Assisted to plan and execute chamber events and activities, provide opportunities for members to network and promote their products and services, and attends appropriate chamber and community events.
• Positively communicates the benefits of chamber membership, contributing to the growth of the Mesa Chamber membership and membership retention.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Updated customer database and generated lists and counts for direct marketing projects.
• Maintained inventory of marketing literature, archive files and sample files.
• Shadowed senior personnel on complex marketing pursuits to build skills set.

• Worked closely with marketing teams to create and maintain marketing materials and strategies to elevate AKUH corporate image through marketing events, promotional campaigns, news and story content.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
• Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
• Conducted thorough research to construct creative and fresh ideas.
• Proofread marketing collateral ahead of printing to eliminate errors.
• Updated spreadsheets with statistical, financial and non-financial information.
• Provided operational and administrative support to the Director Marketing.

• Assisted Program Manager and Faculties in the smooth implementation of Master’s level program for Medical Health Professionals.
• Managed effective program outreach plans with strategic use of faculty profile and credibility of the program to enhance community engagement and increase participant numbers.
• Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
• Recorded and tracked operational expenses to identify and eliminate wasteful spending.
• Managed both digital and physical filing systems and retrieved documents as required.
• Drafted agendas, recorded minutes and generated documents to facilitate meetings.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Coordinated logistics, maintaining inventory, stocking supplies and contacting vendors.
• Prepared clearly written and formatted documents and reports.
• Offered technical support and troubleshot issues to enhance office productivity.
• Assisted with planning and coordinating day-to-day and special program activities.
• Sorted, opened and routed mail and deliveries to meet business requirements.