Salesforce
IJAZ HUSSAIN
Sales Development Representative
Marghazar Lahore
Summary
Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 5 years of experience utilizing consultative sales methods to develop new business. Proficient in CRM ,[Salesforce] and [Salesloft]. Polished in creating new sales and outreach opportunities and deflecting objections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [Slaes] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Sales Development Representative
Motive (Formerly Keeptruckin)
Lahore
07.2021 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Directed customer leads to connections department for further assistance.
- Won new business by articulating full value of company's capabilities to prospects.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Senior Sales Executive
Ibex Global
Lahore
03.2018 - 07.2022
- Greeting customers and making them feel welcome enthusiastically
- Using negotiation and effective communication skills to sell new products and maximize the sales
- Devising and implementing the organization’s sales strategies
- Finding new channels for selling and distribution of products
- Building relationships with new customers and Maintaining good business relationships with existing clients
- Building rapport with a customer and subsequently closing the deal
- Demonstrating products to customers
- Protecting client’s personal data and information
- Ensuring sales targets are met before the specified deadlines
Trainee Event Manager
Marriot & Hilton Hotels
London
06.2015 - 07.2017
- Dedicated trainee event manager offering more than two years in the hospitality industry
- As well as in-depth knowledge of event management and superior customer service
- Energetic Hotel Manager enthusiastic about delivering superior service to every guest
- Successful at cutting costs without impacting quality of service and guest satisfaction.
- Consistently delivers first-rate service in a fast-paced professional environment
- Fosters positive relationships with guests to promote customer loyalty
Team Lead Trainee
TKMaxx
London
01.2012 - 12.2015
- Have proved to be a great team player as well as work hard individually
- Dealing with payroll queries Ordering stock
- In charge of weekend stock movement file
- Helping Manager, with staff customer services training
- Preparation of invoices and producing company product update
- Staff scheduling for weekend staff
- Interviewed job candidates and made staffing decisions
- Reordered inventory when it dropped below predetermined levels
- Examined merchandise to verify that it was correctly priced and displayed
- Assigned employees to specific duties to best meet the needs of the store
- Instructed staff on appropriately handling difficult and complicated sales
- Increased profits through effective sales training and troubleshooting profit loss areas
- Reported to the district manager regarding all store and staff issues
- Generated repeat business through exceptional customer service
- Implemented a new ordering process and identified poor work habits to improve process effectiveness
- Completed profit and loss performance reports.
Customer Service Representative, Inbound Call Center
ORIENTAL CALL CENTRE, CSR
01.2010 - 01.2012
- Deliver world class customer service and build customer satisfaction and loyalty
- Provide effective and timely resolution of a range of customer inquiries
- Strive for one-call resolution of customer issues
- Complete ongoing training to stay abreast of product, service and policy changes
- Strike a positive and cooperative tone with both customers and coworkers
- Demonstrate best judgment in the disbursement of adjustments and credits
- Increase the customer experience by providing information on new products, rate plans, and services
Education
B.A -
University of the Punjab
Language Courses (Phonetics & Phonology, Spoken English etc. - undefined
Lahore Grammar School
F.sc - Pre-Medical
British Institute of Modern Languages
01.2008 - 01.2009
Matriculation - undefined
Govt. College of Science
Skills
Organization and prioritization skills
Teambuilding
Multitasking Abilities
Analytical and Critical Thinking
Self-Motivated
Decision-Making
Excellent Communication
[Salesforce] Software Proficiency
Attention to Detail
Active Listening
Product and service sales
Software
Salesloft
CRM
Interests
Travelling
Football
Photography
Timeline
Sales Development Representative
Motive (Formerly Keeptruckin)
07.2021 - Current
Senior Sales Executive
Ibex Global
03.2018 - 07.2022
Trainee Event Manager
Marriot & Hilton Hotels
06.2015 - 07.2017
Team Lead Trainee
TKMaxx
01.2012 - 12.2015
Customer Service Representative, Inbound Call Center
ORIENTAL CALL CENTRE, CSR
01.2010 - 01.2012
F.sc - Pre-Medical
British Institute of Modern Languages
01.2008 - 01.2009
B.A -
University of the Punjab
Language Courses (Phonetics & Phonology, Spoken English etc. - undefined
Lahore Grammar School
Matriculation - undefined
Govt. College of Science