Summary
Overview
Work History
Education
Skills
Timeline
Generic
IHTISHAM SULTAN

IHTISHAM SULTAN

MISSISSAUGA-ONTARIO

Summary

Exhibits a strong work ethic and loyalty, thriving in both solo and collaborative settings. Adaptable and quick to learn new skills, consistently achieving objectives. Proven track record of competence and diligence in task completion.

Dynamic hotel manager with a proven track record at AFC, excelling in staff training and guest services. Expert in developing effective hotel marketing strategies and fostering strong customer relationships. Recognized for enhancing team motivation and efficiently resolving guest complaints, driving overall satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Hotel Manager

AFC(Al-Najam Fried Chicken)
Multan-Punjab
12.2008 - 06.2025
  • Created a positive work environment for staff by providing guidance, support, recognition and motivation.
  • Handled guest complaints professionally and efficiently.
  • Developed and implemented hotel policies and procedures.

Senior Sales Consultant

Jubilee Life Insurance
Sargodha-Punjab
01.2017 - 01.2023
  • Provided timely feedback on customer service issues or concerns raised by clients.
  • Built relationships with key clients through regular meetings and follow-up calls.

Education

Associate of Arts - Commerce

GOVERNMENT COLLEGE OF COMMERCE
Sargodha
08-2006

High School Diploma -

SUFFAH HIGH SCHOOL
Sargodha
06-2004

Bachelor of Arts - Arts

ALLAMA IQBAL OPEN UNIVERISTY
Islamabad

Skills

  • Staff training
  • Guest services
  • Customer relationship management
  • Sales strategies
  • Promotions
  • Cash handling
  • Hotel marketing
  • MS office

Timeline

Senior Sales Consultant

Jubilee Life Insurance
01.2017 - 01.2023

Hotel Manager

AFC(Al-Najam Fried Chicken)
12.2008 - 06.2025

Associate of Arts - Commerce

GOVERNMENT COLLEGE OF COMMERCE

High School Diploma -

SUFFAH HIGH SCHOOL

Bachelor of Arts - Arts

ALLAMA IQBAL OPEN UNIVERISTY
IHTISHAM SULTAN