Ihtisham Ali
Waiter
Faisalabad,PB
Summary
Experienced waiter with a strong background in providing exceptional customer service. Seeking to join a cafe or restaurant to utilize skills in customer interaction and hospitality to contribute to a world-class dining experience.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Senior Waiter
Sitara Sweets and Pizza
Shahkot, Punjab
07.2022 - Current
- Provided exceptional service to customers, ensuring satisfaction and repeat business.
- Managed the setup, turnover, and close down of tables efficiently, maintaining hygiene and cleanliness standards.
- Accurately processed customer orders and payments, contributing to daily sales targets.
- Helped in maintaining food quality and consistency as per brand rules and guidelines.
Digital Media Assistant
Yunfa-un-naas Foundation
Lahore, Punjab
06.2022 - 11.2022
- Enhanced communication and teamwork skills by coordinating media efforts for foundation projects.
- Assisted in advertising content and managing digital media platforms.
- Monitored industry trends for improvement opportunities.
- Praised by the president for excellent efforts to promote the foundation cause.
Education
Bachelor of Science - Mathematics
University of Education, Lahore
Faisalabad, Punjab, Pakistan 10.2018 - 08.2022
Skills
Customer Service
Communication Skills
Quality Control
Cash Handling
Food station setup
Dining area maintenance
Languages
Urdu
Native language
English
Advanced
C1
Timeline
Senior Waiter
Sitara Sweets and Pizza
07.2022 - Current
Digital Media Assistant
Yunfa-un-naas Foundation
06.2022 - 11.2022
Bachelor of Science - Mathematics
University of Education, Lahore
10.2018 - 08.2022