Iftikhar Ahmad
Islamabad
Summary
Proven track record in transportation and delivery of more than 7 years, exemplified by a clean driving record and exceptional customer service skills honed at Careem. Mastered GPS and route planning, ensuring timely deliveries and operational efficiency. Excelled in problem-solving and equipment operation, achieving a significant reduction in delivery times by 20%.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Car Driver
Careem
04.2021 - Current
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Checked in with dispatch service and updated with current location.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Car Delivery Rider
Yafa Resturant
02.2019 - 10.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Drove safely in various weather and road conditions to avoid accidents.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Personal Car Driver
Hayat Su Regional Manager
11.2017 - 01.2019
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Drove VIPs to corporate events and meetings.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Helped passengers with luggage, collected fares and politely answered questions.
- Adhered to tight schedule and met departure and arrival deadlines.
Water Delivery Driver
Hayat Su
07.2017 - 01.2019
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
European University of Lefke
Gemikonagi, TRNC02.2021
Higher Secondary School Certificate -
Military College Sui
Sui, Balochistan, Pakistan07.2015
Skills
- Punctuality
- Equipment Operation
- Problem-Solving
- GPS and route planning
- Clean Driving Record
- Database Management
- Customer Service
- Time Management
- Safety Regulations
- Fare collection
- Vehicle Maintenance
- Loading and unloading
- Commercial driving
- Safety Protocols
- City and non-city driving
- Valid Driver's License
- Relationship Building
Certification
- Arabic Language Certificate from International Islamic University Islamabad 2015-16
- Advanced IT Certificate 2015-16
- Pearson English Certificate 2016
Languages
Urdu, Punjabi
Native language
English
Proficient
C2
Turkish
Upper intermediate
B2
Arabic
Intermediate
B1
Driving Licenses
- Islamabad Driving License, Pakistan (Issue: 2016) (DL# 483990)
- TRNC Driving License (Issue: 2017) (DL# 285443)
Timeline
Car Driver
Careem
04.2021 - Current
Car Delivery Rider
Yafa Resturant
02.2019 - 10.2020
Personal Car Driver
Hayat Su Regional Manager
11.2017 - 01.2019
Water Delivery Driver
Hayat Su
07.2017 - 01.2019
Bachelor of Science - Electrical, Electronics Engineering Technologies
European University of Lefke
Higher Secondary School Certificate -
Military College Sui
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