Summary
Overview
Work History
Education
Skills
Languages
Organizations
Personal Information
Hobbies and Interests
Projects
Timeline
AdministrativeAssistant
Iffat Abdullah

Iffat Abdullah

Management
Lahore,PB

Summary

I am a dedicated and highly organized professional with a passion for efficient office management and a track record of successfully supporting teams in fast-paced administrative environments. With excellent communication skills, attention to detail, and a proactive approach to problem-solving, Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

8
8
years of professional experience

Work History

Assisstant Manager

Zameen.com
Islamabad
07.2024 - Current
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Sales Manager

Star Marketing
10.2022 - 04.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Sales Manager

Travel And Tour
03.2020 - 09.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Communicated product quality and market comparisons by creating sales presentations.

HR Manager

Gulberg Galleria
Lahore
04.2023 - 06.2023

Proven ability to learn quickly and adapt to new situations.

  • Excellent communication skills, both verbal and written.
  • It was just for short time

Assistant Manager

Smart School Jaranwala
01.2017 - 03.2019
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Master of Arts -

University of the Punjab

Bachelor of Arts -

University of the Punjab

Bachelor of Education -

Allama Iqbal Open University

Skills

  • Effective Communication
  • Filing / Paper Management
  • Customer Relations
  • Workload Management
  • Team motivation
  • Customer Services
  • Staff Training and Development
  • Problem solving
  • Relationship building
  • Organization and time management
  • Knowledge of sales and marketing techniques
  • Employee Performance Evaluations

Languages

English
Urdu
Punjabi

Organizations

  • Travel and Tours
  • Smart School

Personal Information

Title: Administrator

Hobbies and Interests

  • Reading
  • Crafting
  • Travelling
  • learning by different ways serials by which we can motivated

Projects

Managed Filing of 200 study abroad aspirants Organized Documents Structured information Conducted research on students Attestation and verification

Timeline

Assisstant Manager

Zameen.com
07.2024 - Current

HR Manager

Gulberg Galleria
04.2023 - 06.2023

Sales Manager

Star Marketing
10.2022 - 04.2024

Sales Manager

Travel And Tour
03.2020 - 09.2022

Assistant Manager

Smart School Jaranwala
01.2017 - 03.2019

Master of Arts -

University of the Punjab

Bachelor of Arts -

University of the Punjab

Bachelor of Education -

Allama Iqbal Open University
Iffat AbdullahManagement