Ibtisam Abdul Qayyum
Public Administration Graduate
Rawalpindi
Summary
Dynamic professional with a proven track record in technical and creative writing, demonstrated at CallWorks and SETalks. Excelled in teamwork and MS Excel, enhancing operational efficiency and content quality. Known for leadership and exceptional communication, significantly contributing to project success and content strategy.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Intern
Kohinoor Textile Mills
Rawalpindi, Pakistan
07.2024 - 08.2024
- Worked as in intern with HR team to coordinate company events for six weeks.
- Updated and maintained approximately 15 employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using MS Excel.
Content Writer
SETalks
02.2021 - 06.2024
- Wrote 100+ blogs for different brands.
- Maintained a consistent posting schedule by developing an efficient workflow for researching, drafting, editing, publishing, and promoting new articles.
- Used Trello to make sure smooth work process.
- Wrote content for high end brands i-e Jafferjees.
- Conducted thorough research on industry trends and news, ensuring content remained current and informative.
- Streamlined internal communication channels, enhancing collaboration between team members during the content creation process.
- Managed editorial calendar, coordinating deadlines and ensuring timely publication of all blog posts.
Volunteer
USAID
Islamabad, Pakistan
02.2024 - 02.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to panelists from all around the globe.
- Worked in team environment to maintain high levels of productivity.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily.
Technical Writer
CallWorks
02.2022 - 04.2023
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Improved content quality by conducting thorough research and incorporating industry trends.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Completed thorough research into assigned topics.
Education
Bachelor in Public Administration - Public Administration
Fatima Jinnah Women Universty
Rawalpindi, Pakistan 09.2021 - 05.2025
College - Pre Medical
Milestone School And College.
Rawalpindi, Pakistan 03.2019 - 08.2021
High School - Pre Medical
Telecom Foundation School System Rawalpindi Cantt
Rawalpindi, Pakistan05-2019
Skills
- Teamwork and collaboration
- Communication
- Fast learner
- MS word
- MS Powerpoint
- MS Excel
- Leadership qualities
- Creative writing
- Deadline management
- Keyword optimization
- Storytelling techniques
- Technical writing
Certification
Leadership: Practical Leadership Skills - Udemy
Timeline
Introduction to Human Resources Management -Udemy
02-2025
Intern
Kohinoor Textile Mills
07.2024 - 08.2024
Project Management -How to respond to Project Risks - Udemy
05-2024
Decision Making and Problem Solving Skills for Managers - Udemy
04-2024
Leadership: Practical Leadership Skills - Udemy
03-2024
Volunteer
USAID
02.2024 - 02.2024
Attract and Engage Customers with Digital Marketing - Coursera
09-2023
Foundations of Digital Marketing and E-Commerce - Coursera
08-2023
Technical Writer
CallWorks
02.2022 - 04.2023
Bachelor in Public Administration - Public Administration
Fatima Jinnah Women Universty
09.2021 - 05.2025
Content Writer
SETalks
02.2021 - 06.2024
College - Pre Medical
Milestone School And College.
03.2019 - 08.2021
High School - Pre Medical
Telecom Foundation School System Rawalpindi Cantt
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