Ibrahim Asif
Human Resource Professional
Lahore
Summary
I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
HR Executive
CBD Punjab
03.2022 - Current
- Medical desk Operations
- Handled Travel desk
- Handled employee loans
- Payroll
- HR Policy & Procedures
- ERP
- Training & Development
- Internship program
Training Executive
Abacus Consulting
03.2017 - 03.2022
- Calibration with Client
- Designing Training Content and updating it
- Daily attendance of the batches
- Soft Skills Training of the Trainees
- Conducting activities.
- Schedule regular training sessions
- Leading mentors & Other trainers of different campaigns
- Reporting to HOD Regarding training batches
- Forecasting regarding upcoming batches
- On-boarding and account creations
- Process change suggestions.
- Organizational Development.
Duty Manager (Supervisor)
Sunfort Hotel
01.2016 - 03.2017
- Supervise daily front desk operations
- Motivate and lead the front office team
- Handle guest inquiries and resolve issues
- Coordinate staff schedules and assignments
- Conduct staff training and evaluations
- Ensure efficient check-in/checkout procedures
- Manage emergency situations and guest evacuations
- Gather and analyze guest feedback for improvements
- Prepare and review reports related to front office operations
- Coordinate with other hotel departments for guest needs
- Maintain security protocols in the lobby and front desk area
Front Desk Officer
Sunfort Hotel
11.2015 - 01.2016
- Greet and check-in guests
- Check-out and billing procedures
- Reservations, Customer service
- Guest inquiries and complaints
- Handle cash transactions and maintain Financial records
- Assist with safety and security procedures
- Work closely with other hotel
- Maintain knowledge of hotel policies
- Professional appearance and communication skills4
- Night Audit
- Log Book maintenance
Education
M.Com -
Superior University
01.2016 - 05.2018
Skills
Personnel Management
Career Development
Human resources team leadership
Performance Reviews
Learning management
Organizational Development
Time Management
Multitasking
Interpersonal Skills
Team building
Training leadership
Training development
Timeline
HR Executive
CBD Punjab
03.2022 - Current
Training Executive
Abacus Consulting
03.2017 - 03.2022
Duty Manager (Supervisor)
Sunfort Hotel
01.2016 - 03.2017
M.Com -
Superior University
01.2016 - 05.2018
Front Desk Officer
Sunfort Hotel
11.2015 - 01.2016