Ibrahim Asif
Human Resource Professional
Lahore
Summary
I am a hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
HR Executive
CBD Punjab
03.2022 - Current
- Medical desk Operations
- Handled Travel desk
- Handled employee loans
- Payroll
- HR Policy & Procedures
- ERP
- Training & Development
- Internship program
Training Executive
Abacus Consulting
03.2017 - 03.2022
- Calibration with Client
- Designing Training Content and updating it
- Daily attendance of the batches
- Soft Skills Training of the Trainees
- Conducting activities.
- Schedule regular training sessions
- Leading mentors & Other trainers of different campaigns
- Reporting to HOD Regarding training batches
- Forecasting regarding upcoming batches
- On-boarding and account creations
- Process change suggestions.
- Organizational Development.
Duty Manager (Supervisor)
Sunfort Hotel
01.2016 - 03.2017
- Supervise daily front desk operations
- Motivate and lead the front office team
- Handle guest inquiries and resolve issues
- Coordinate staff schedules and assignments
- Conduct staff training and evaluations
- Ensure efficient check-in/checkout procedures
- Manage emergency situations and guest evacuations
- Gather and analyze guest feedback for improvements
- Prepare and review reports related to front office operations
- Coordinate with other hotel departments for guest needs
- Maintain security protocols in the lobby and front desk area
Front Desk Officer
Sunfort Hotel
11.2015 - 01.2016
- Greet and check-in guests
- Check-out and billing procedures
- Reservations, Customer service
- Guest inquiries and complaints
- Handle cash transactions and maintain Financial records
- Assist with safety and security procedures
- Work closely with other hotel
- Maintain knowledge of hotel policies
- Professional appearance and communication skills4
- Night Audit
- Log Book maintenance
Education
M.Com -
Superior University
01.2016 - 05.2018
Skills
Personnel Management
undefinedTimeline
HR Executive
CBD Punjab
03.2022 - Current
Training Executive
Abacus Consulting
03.2017 - 03.2022
Duty Manager (Supervisor)
Sunfort Hotel
01.2016 - 03.2017
M.Com -
Superior University
01.2016 - 05.2018
Front Desk Officer
Sunfort Hotel
11.2015 - 01.2016
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