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NOMAN NAWAZ
Lahore, Punjab,PB
Summary
Experienced executive assistant with 5 years in CRM management, project coordination, and strategic lead generation. Skilled in using HubSpot, ClickUp, and automation tools to streamline operations and enhance customer satisfaction. Proven ability to manage complex schedules, handle confidential information, and improve workflow efficiency.
Overview
5
5
years of professional experience
Work History
Executive Assistant
NYPH (Real Estate) - Www.nyphllc.com
02.2023 - Current
- Managed the marketing team, admin tasks, Asana scheduling, and social media.
- Created marketing materials, boosting property inquiries and team productivity.
- Assisted in website development, achieving a 92% conversion rate and reducing admin discrepancies by 15%.
- Managed executive calendars, scheduled meetings, coordinated travel arrangements and handling sensitive information.
Operations Assistant
Morozkoforge - Www.morozokoforge.com
10.2023 - 03.2024
- Migrated Salesforce to HubSpot, handling 100+ sales, deals, and tickets daily.
- Increased customer satisfaction through effective problem-solving.
- Enhanced team efficiency by 30% through improved operations and workflow coordination.
Administrative Assistant
Cprogrowth (Adsmanagement) - Www.cprogrowth.com
10.2022 - 10.2023
- Streamlined project management and automation, improving workflow efficiency and CRM support.
- Strengthened client relationships through prompt and effective customer service.
- Reduced call handling time by 20% and improved call quality with enhanced CTM routing.
Executive Assistant
Hirehausrecuritment - (Recuriter Agency)
10.2021 - 11.2022
- Streamlined operations by managing over 100+ confidential documents and executive schedules daily.
- Optimized sales tracking and reporting by migrating 200+ records from Salesforce to HubSpot.
- Boosted lead acquisition by 40% and streamlined communication processes.
BD Executive and CRM
Linetech Digital - Www.linetechdigital.com
06.2020 - 09.2021
- Generated 150+ qualified leads per month through emails, calls, and CRM.
- Automated 200+ workflows and integrated tools using HubSpot.
- Enhanced customer satisfaction by streamlining communication and response times.
Freelancer
Fiverr | Upwork | LinkedIn
06.2019 - 09.2021
- 4 years experience with 5-star ratings, performing administrative tasks as VA
- Skilled in lead generation and CRM, email marketing campaigns
- Data entry, web scraping, data management, office, Excel VBA tasks and projects.
Education
Bachelor of Science - Computer Science
UMT University
Lahore, Punjab, Pakistan12.2023
Associate of Science - Engineering (Pre-Engineering)
Punjab College
Khanewal, PB12.2019
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Multitasking and Organization
- Customer Support
- Operations Management
- Project Management
- Business Development
Awards
- EMPLOYEE OF THE MONTH
- CUSTOMER RELATIONSHIP MANAGEMENT
- COMMUNITY WORK
Software
Timeline
Operations Assistant
Morozkoforge - Www.morozokoforge.com
10.2023 - 03.2024
Executive Assistant
NYPH (Real Estate) - Www.nyphllc.com
02.2023 - Current
Administrative Assistant
Cprogrowth (Adsmanagement) - Www.cprogrowth.com
10.2022 - 10.2023
Executive Assistant
Hirehausrecuritment - (Recuriter Agency)
10.2021 - 11.2022
BD Executive and CRM
Linetech Digital - Www.linetechdigital.com
06.2020 - 09.2021
Freelancer
Fiverr | Upwork | LinkedIn
06.2019 - 09.2021
Bachelor of Science - Computer Science
UMT University
Associate of Science - Engineering (Pre-Engineering)
Punjab College
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